Tech Recruitment Specialist @ Talent International
The Role: Software Support Engineer
Our client is seeking a Software Support Engineer with 5+ years' experience across IT, system engineering, and software to join their Platform Engineering team. This role provides engineering support, troubleshooting, and maintenance for mission‑critical video solutions, with a focus on ANPR/LPR and Video Management Systems (VMS).
The ideal candidate is a versatile engineer, skilled in diagnosing network, software, and video system issues, and able to enhance or integrate software components when required. A strong IT and networking foundation, understanding of video technologies/analytics, and the ability to automate or extend solutions is essential.
You’ll work across both cloud and on‑prem environments, supporting end‑to‑end video systems and integrating them into broader mission‑critical platforms. Experience with .NET C#, REST APIs, and modern web technologies (e.g., Angular, Blazor) is highly valued for backend, frontend, or proof‑of‑concept development.
Responsibilities
- Provide technical support and troubleshooting across fixed/mobile video solutions, software, and mission‑critical systems.
- Deliver remote and on‑site support as required.
- Build and maintain backend services using .NET C#, REST APIs, SignalR, WebSockets, and microservices.
- Develop and enhance frontend applications using Angular and Blazor.
- Troubleshoot network, video streaming, database, and software integration issues across Windows and Linux.
- Perform installations, configurations, upgrades, and patching.
- Use SQL (SQL Server, PostgreSQL) for analysis, troubleshooting, and reporting.
- Apply scripting and automation to improve efficiency and streamline operations.
- Work with engineering and operations teams on root‑cause analysis and long‑term solutions.
- Produce and maintain clear technical documentation.
Selection Criteria
- Bachelor's degree in Software Engineering, Computer Science, or related field.
- 5+ years' experience in IT/System Engineering across infrastructure, servers, networking, and system integration.
- Strong knowledge of video technologies (IP cameras, VMS, encoding/decoding, RTSP/RTP/ONVIF).
- Experience with Windows Server, Linux, virtualisation, and networking.
- Cloud experience with Azure.
- Backend experience with REST APIs, WebSocket, SignalR, microservices/SOA.
- Frontend experience with Angular, Blazor, or modern web frameworks.
- Proficient with SQL Server and PostgreSQL.
- Strong customer‑facing technical communication skills.
- Willingness to travel as required.
About You
- Robust analytical, problem‑solving and organisational skills, with a proactive, reliable and quality‑focused approach.
- Excellent communication and customer engagement skills, confident working with end users, stakeholders and subcontractors.
- Collaborative, adaptable and self‑motivated team player with the ability to learn quickly and take ownership in fast‑paced environments.
Apply
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