Coach Project Officer
Flinders St Melbourne
12 month fixed term
V/Line's purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.
V/Line is experiencing significant growth and we're delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 3100 committed team members who are up to the challenge.
About the role
The Operations Group is responsible for the day-to-day delivery of train and coach services across regional Victoria and increasingly peri urban Melbourne.
As Coach Project Officer, you are responsible for supporting the implementation, integration, and ongoing utilisation of new or upgraded systems in V/Line coach planning, such as the Optibus planning platform.
Support in the development of documentation and process guides, and the embedding of Optibus into the broader Coach Management Team's workflows. Planning short-term alternative transport changes to meet the requirements of short-term special events and occupation plans, including any required supervisor coverage.
Key accountabilities include:
* System Implementation & Integration; Act as a key liaison between operational teams, IT, and external stakeholders to support successful system adoption.
* Provide support to ensure Optibus and other workflows are embedded into daily planning, scheduling, and reporting processes.
* Training & Documentation; Create and maintain clear documentation, process guides, and standard operating procedures for Optibus related activities.
* Operational Planning & Compliance
* Identify and manage any impacts to scheduled coaches as a result of planned disruptions.
Location & Travel Considerations
This role offers a flexible working arrangement with 3 days in office, 2 working from home with core office days as Wednesdays at V/Lines Flinders St. Office location
About you
You will hold strong planning and scheduling experience with particular focus on Excel spreadsheets within the transport sector or large organisational environments.
Our ideal candidate will possess the following:
* Experience in planning or transport planning activities
* Intermediate to advanced computer skills in Excel
* Demonstrated experience working with a very high attention to detail
If your skills or experience don't exactly match our listed requirements, we still encourage you to apply. We value diverse perspectives and believe in the potential for growth and development.
Why V/Line
In addition to free myki travel, we offer:
* Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.
* Huge potential – We're transforming, and you can too. Be a change maker, recognised for your contribution and creativity.
* Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
* Collaborative team – You'll be part of a broader supportive team. Surround yourself with talented, passionate peers.
* Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.
We are committed to ensuring a comfortable and accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our Talent team at or for confidential support.
As an equal opportunity employer, V/Line is committed to creating a diverse, inclusive and respectful workplace and network that reflects the communities we serve. We accept and value the contributions of all our employees regardless of gender, ethnicity, sexual orientation, religion, age or disability. We are also proud to be endorsed by Work 180 as a great place for women to work, second year in a row.
V/Line are proud to be a part of the Department of Transport & Planning's Yani Bangal Transport and Planning Portfolio First Peoples Careers Strategy We take this opportunity to welcome and encourage applications from First Peoples.
At V/Line, safety is our priority. Successful applicants will undergo relevant pre-employment and medical checks to meet our safe working standards.
This position will be paid in line with the V/Line Rail Operations and Administration Employees Agreement 2023
The selection process may include aptitude assessments, a behavioural interview and a medical risk category 4 check.
Applications close: 23rd Jan 2026