You are applying for the position of Clinical Aged Care Assessor - ACAS for company Footprints Community Ltd. Please submit an application for this position.
This position is located in: Toowoomba
Close date: Sun, 18 Jan :59pm
Clinical Aged Care Assessor - Aged Care Assessment Service
* Location: Toowoomba
* SCHADS 5.1
* Options for a Fixed Term Full Time or Part Time role
* Contract until 01/01/2027
* Salary sacrifice to maximise your take-home pay
* Awarded Best Workplace in 2025, 2023 & 2021 for our outstanding culture and employee experience
WHO WE ARE
Footprints is a leading not-for-profit organisation with a proud history of working alongside people and communities to enhance wellbeing, independence and social connection. Established in 1991, we have grown into a multi-site service provider committed to excellence and innovation in person-led support, with a focus on older Australians and people experiencing mental health challenges. Through our wrap-around approach and partnerships across health, housing and community sectors, we deliver integrated services that create meaningful and lasting impact. Recognised as a Best Workplace Award winner, Footprints is guided by strong leadership, strategic collaboration and a shared commitment to improving lives and strengthening communities.
POSITION DETAILS
The purpose of this role is to undertake holistic personal Comprehensive Home Support assessments for My Aged Care clients. The Comprehensive Home Support assessments are for people who may need entry-level support to help them stay at home. Footprints Community aged care assessors incorporate the Aged Care Assessment Quality framework to deliver high quality assessments, with a focus on client experience. The aim is to work with clients to develop support plans to achieve wellness and healthy ageing goals through linking and referral to the client's chosen support services through the My Aged Care Gateway.
KEY RESPONSIBILITIES
* Complete Comprehensive Home Support Assessments using the Integrated Assessment Tool (and other validated tools when required) in line with program guidelines, timeframes and quality requirements using the standardised Aged Care Assessment Quality Framework.
* Complete the required volume of aged care assessments as per contractual and reporting requirements.
* In completing the Aged Care Assessment, follow the principles in the My Aged Care Assessment Manual.
* Conduct reviews for re-assessment as required.
* Take a Wellness and Reablement approach to Aged Care Assessments.
* Facilitate clients' progress towards achieving increased stability and improved quality of life by assisting aged clients, according to individual support/service plans, to access relevant commonwealth aged care services and state-based health and community support services, leisure and recreational activities, and medical and allied health services.
* Ensure clients are connected to relevant service providers and ensure follow-up with clients and service providers, where appropriate, to ensure they are receiving the required support and care.
* Liaise with employees, agencies, service providers, care providers or others on behalf of the client where required.
* Respond to client enquiries, issues, and concerns in a timely manner.
* Work as part of Footprints Community's Aged Care Assessment Team to coordinate client referrals and link with appropriate service providers.
* Support the delivery of coordinated and transparent services through the centralised client record and My Aged Care Gateway.
* Liaise with employees, agencies, service providers, care providers or others on behalf of the client where required.
* Contribute to the ongoing development and evaluation of program practice, ensuring continuous quality improvement and compliance with the Aged Care Assessment Quality Framework.
* Working remotely within a region where you will be required to travel long distances between clients.
* Hybrid working arrangements will be required (in office and work from home) at the discretion of the team leader and manager in accordance with Footprints Working from Home Procedure.
General
* Follow all organisational policies and procedures.
* Participate in supervision and ongoing learning and development opportunities.
* Promote and maintain a safe and healthy workplace, ensuring adherence to WHS policies and procedures.
* Work within the mission, vision, and values of Footprints.
KEY SELECTION CRITERIA
Essential
* Tertiary qualifications as a Registered Nurse, Occupational Therapist, Physiotherapist with current AHPRA Registration or Social Worker with eligibility for AASW membership.
* Demonstrated knowledge and/or experience in working with people who are ageing and their families/carers, people experiencing mental illness, people with disabilities, people who are homeless or residing in marginalised housing and who may be at risk of homelessness, and people who are financially and socially disadvantaged.
* Demonstrated understanding/experience of the provision of community-based support services to the aged which reflect a wellness approach with a focus on reablement for clients, including assessment, care planning, monitoring, and evaluation processes.
* Demonstrated knowledge and experience in community networking and working collaboratively with other service providers to plan and provide consistent, responsive, and appropriate client-focused services.
* Well-developed written and verbal communication skills and computer literacy.
* Evidence of annual flu vaccination and up-to-date COVID-19 vaccinations, in accordance with the Department of Health and Aged Care.
* Current class C driver's license.
* Willing to obtain a Blue Card/ Working with Children Check
* Willing to obtain a National NDIS Worker Screening Check
* Experience in assessment and goal-oriented support planning in aged, community, health or social services, and previous experience working in assessment and/or coordination of services.
* Confident communication and interpersonal skills to engage and motivate clients, families, staff, and other stakeholders with a positive approach.
* Local knowledge and/or the ability to network with community aged care service providers and stakeholders within your region.
* Advanced IT skills with previous experience working across multiple platforms (Microsoft Office Suite).
* Previous experience performing in a KPI environment to ensure good quality client outcomes.
Desirable
* Current First Aid and CPR Certificate
BENEFITS
* Boost your take-home pay with salary sacrificing to maximise your take-home pay.
* Grow your career through ongoing professional development and training opportunities.
* Join a supportive, award-winning team that values collaboration and wellbeing.
* Access confidential support with our Employee Assistance Program whenever you need it.
* Be part of a workplace that shines - proudly awarded Best Workplace in 2025, 2023 & 2021 for our outstanding culture and employee experience.
CLOSING DATE
Applications Close 18th of January 2026
Please note that only short-listed candidates will be contacted. If you have not heard from us within two weeks of the closing date, please assume that your application has been unsuccessful. We thank you for your time and interest in working with Footprints.
To learn more about Footprints and access a copy of the position description, please visit our website:
CONTACT
For more information, please contact: Ellen French - Team Leader - Recovery and Wellness Program at or
EQUAL OPPORTUNITIES
Footprints encourages applications from all people. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, Footprints strongly encourages Aboriginal and Torres Strait Islander applicants for this position. Footprints Community acknowledges the traditional owners of the land and pays respect to Elders past and present, and thank them for their wisdom and guidance.