Job Description
Williams-Sonoma & The Opportunity
Williams Sonoma is a multi-channel specialty retailer of high-quality products for the home. Our family of brands in Australia includes the well-known retailer's west elm, Pottery Barn, Pottery Barn Kids & Williams-Sonoma.
Our West Elm store in Perth is seeking a results-driven, customer-focused, and dynamic Store Manager to deliver exceptional customer service, lead a brilliant team, and inspire outstanding performance. This is a permanent, full-time position (76 hours per fortnight) on a rotating 4-week roster. Availability to work full alternate weekends as part of the roster rotation is also required.
Why You Will Love Working With Us
About
We are all about creating a workplace where you feel supported, inspired, and excited to come to work. Here's just a taste of what you will enjoy as part of our team:
Generous employee discounts so you can enjoy our amazing products
Paid parental leave to support you through life's most important milestones
Access to a confidential Employee Assistance Program for personal and professional support
Career growth opportunities with real investment in your development
A supportive, collaborative team culture where your success is celebrated
The chance to be part of a fast-growing global business with an entrepreneurial spirit
What You Will Be Doing
Build and develop a strong team, fostering a high-performance work environment within our People-First culture
Recruit, interview, and select qualified candidates to build a talent pipeline
Coach, train, and motivate your team through ongoing programs in sales, customer service, and product knowledge development
Develop and empower your management team to take on increased levels of responsibility
Ensure the store meets or exceeds sales, contest, and payroll goals
Ensure your team provides an exceptional customer experienceMaintain and uphold store standards - visuals, cleanliness, signage, safety, etc.
Manage store operating procedures - inventory levels, cash control, minimising losses, etc.
Maintain a safe work environment and ensure ongoing safety training and awareness
Create and ensure a positive environment where all associates are treated fairly and with dignity, in accordance with our People-First Philosophy
What You Will Bring To The Role
Have experience in retail management, ideally in homewares and/or specialty retail
Are passionate about "owning your business" and being empowered to make decisions that best support the needs of the business
Are a results-oriented, influential leader who loves to coach, mentor, motivate, inspire, and help grow your team to meet and exceed goals
Thrive in an entrepreneurial environment and consistently look for ways to think outside the box.
Are passionate about customer service and enhancing our customers' lives at home and are not afraid to go above and beyond to exceed a customer's expectations to close a sale
Are an agile leader who can think on your feet and comfortable
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