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Retail supervisor

Melbourne
Puma
Head of Department
Posted: 12 September
Offer description

YOUR MISSION
Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards
Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
Manage and communicate merchandise opportunities to Store and / or Assistant Store Manager
Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
Responsible for maintaining a safe, healthy and compliant working and shopping environment
Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position
YOUR TALENT
1 – 2 years' experience in a focused, customer service-oriented retail environment (preferably apparel / footwear)
Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
Strong team player
Excellent communication skills
Ability to learn quickly
Computer skills, basic know-how about MS Office programs
Ability to lift / carry, push / pull up to 30 pounds regularly
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
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