If you're an experienced FMCG National Account Manager looking to step into a high-impact role, we'd love to hear from you.
Melbourne or Sydney based
This is a rare opportunity to step into one of Primo's most critical national roles — managing our largest portfolio across Metcash and key National Multi Site Operators.
As a key commercial leader within the Independent Retail channel, you'll take ownership of a high value customer base, shape promotional and commercial strategy, and play a pivotal role in driving growth within one of our biggest categories.
You'll join a high performing, supportive team and work closely with an experienced Customer Director who fosters autonomy, collaboration, and hands on coaching. This is a dynamic role perfect for an ambitious NAM ready to make a meaningful impact.
Key Responsibilities
* Build and strengthen strategic relationships with Metcash and our National MSO trading partners
* Own the Dairy portfolio strategy across Metcash & total Primo across key MSOs, ensuring best in class customer partnerships
* Develop and execute promotional and market activation plans to customer key selling weeks and aligned JBP category strategies
* Lead trade spend management, forecasting accuracy and pricing optimisation to deliver profitable growth
* Partner cross functionally with Finance, Marketing, Category, Demand, and Field teams to drive execution excellence
* Represent Primo at customer conferences and industry events
About You
You're a commercially savvy National Account Manager who thrives in a fast paced FMCG environment and understands the unique dynamics of the Independent Retail channel. You bring a solutions mindset, strong stakeholder presence, and the ability to hit the ground running.
We're looking for someone with:
* 5–7 years' experience in FMCG account management.
* Experience working with Metcash or Independent Retail (highly advantageous)
* Strong promotional planning, negotiation, and commercial management capability
* The ability to manage complex customer groups and multilayered relationships
* A proactive, highly organised approach with strong attention to detail
* Excellent communication, presentation and influencing skills
* Resilience, adaptability, and a collaborative team mindset
Why Join Primo?
* A major FMCG business with long-term career growth and development pathways
* Market-leading brands with strong customer partnerships
* A national role with real influence across our largest portfolio within the channel
* Supportive, people-focused leadership that values initiative, ownership, and commercial thinking
* A collaborative and flexible environment with teams across Melbourne (Port Melbourne) and Sydney (Chullora)
Ready to Make Your Mark?
If you're an experienced FMCG National Account Manager looking to step into a high-impact role, we'd love to hear from you.
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