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Job Description:
We are seeking a highly motivated and customer-focused Rental Sales Agent to join our team based at Darwin Airport. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring that our customers have an enjoyable experience.
Your primary responsibilities will include establishing customer car rental needs by actively listening, reviewing add-ons and services to determine the best options for our customers, communicating rental procedures and guidelines effectively, completing rental bookings in a timely and accurate manner, and answering customer questions and inquiries.
Required Skills and Qualifications:
* A full and valid driver's licence
* Availability to work on a rotational roster that includes evenings, weekends, and public holidays
* Working rights in Australia
* Ability to work in a fast-paced environment while delivering exceptional customer service
* Previous experience within retail, hospitality, customer service or similar roles, sales experience is highly regarded
* Ability to follow procedures and adhere to company guidelines and standards
Benefits:
* Competitive rate + loadings/overtime rates + performance bonuses
* Employee discounts on car rentals across Avis Budget Group
* Full training provided to help you achieve your goals & reach your potential
* Wellbeing program including discounted life insurance options + discounted health cover + superannuation options
* Access to Perkbox – discounts and offers with hundreds of retailers and big brands
* Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing