Seeking a seasoned Front of House professional to lead our dynamic team and drive exceptional customer experiences.
About the Opportunity:
We are an innovative hospitality business offering regional northern Italian cuisine in the heart of Adelaide.
This is an exciting opportunity for a highly skilled and motivated individual to join our growing team as a Front of House Manager.
The successful candidate will be responsible for overseeing all front-of-house operations, ensuring impeccable customer service, and leading a talented team of hospitality professionals.
Key responsibilities include:
* Managing and coordinating all front-of-house activities, including reservations, seating, and customer service
* Recruiting, training, and supervising a team of servers, hosts, and bartenders
* Ensuring high standards of food and beverage service, cleanliness, and overall customer experience
* Monitoring and analysing sales and performance data to identify opportunities for improvement
* Liaising with the kitchen team to ensure seamless operations and prompt service
* Handling customer inquiries, feedback, and complaints in a professional and timely manner
* Managing inventory, ordering supplies, and maintaining accurate financial records
* Collaborating with management to develop and implement promotional strategies
Requirements:
* A minimum of 1-5 years of experience in a similar leadership role within the hospitality industry
* A mature outlook and proven track record of driving sales, improving customer satisfaction, and leading high-performing teams
* Excellent communication, interpersonal, and problem-solving skills
* Strong organisational and multitasking abilities with a keen attention to detail
* A strong knowledge of wines and cocktail making, as well as thorough knowledge of food and beverage operations and inventory management
* Passion for the hospitality industry and a commitment to delivering exceptional customer experiences
This is a unique opportunity to take your career to the next level and be part of a dynamic team.
If you are a motivated and experienced hospitality professional looking for a new challenge, please apply now.