Job Overview
We are seeking an experienced Business Analyst to join our team. The ideal candidate will have a strong background in business and technical requirements, with excellent analytical and communication skills.
Key Responsibilities
The Senior Business Analyst will be responsible for:
* Defining business problems through in-depth investigation and data gathering.
* Outlining detailed business and technical requirements for solutions.
* Ensuring delivered solutions meet business requirements.
* Facilitating discussions and workshops to elicit stakeholder needs.
* Gathering and documenting business and technical requirements.
* Analysing data to inform opportunities and requirements.
* Understanding customer experience and its impact on business and technical requirements.
* Collaborating with teams to solve business challenges.
* Developing and improving analyst methodologies and processes.
* Modeling business processes and identifying opportunities for improvement.
* Ensuring testing is appropriately documented and traceable.
* Guiding and developing team members on complex issues.
* Building professional relationships with stakeholders and cross-functional team members.
* Identifying and managing project governance applicable to the role.
Requirements and Qualifications
The successful candidate will possess:
* 5+ years of technical business analysis experience.
* Knowledge of SQL skills and experience using SQL.
* Practical experience in project management fundamentals.
* Experience creating reports and presentations.
* Proficiency in Microsoft suite tools and Service Now, Jira, and SharePoint.
* Understanding and experience in Agile delivery practices.
* Excellent analytical, presentation, and communication skills.
* Ability to work under pressure and ambiguity.
Benefits
This is a great opportunity to develop your career as a Business Analyst and contribute to the success of our organisation.