Job Title
We are seeking an administrative professional to join our team.
In this pivotal role, you will deliver high-quality administrative and patient support, ensuring a seamless and professional experience for patients, visitors, and clinicians.
About the Role
* Welcome patients and visitors, and manage reception, phone, and email enquiries.
* Confirm health fund coverage and prepare self-funding quotes.
* Coordinate patient admissions, including ambulance check-ins.
* Process payments, including cash handling and EFTPOS transactions.
* Complete accurate data entry to maintain up-to-date patient records.
* Provide administrative support to clinical and non-clinical teams.
About You
You will bring professionalism, empathy, and strong administrative capabilities, with the ability to manage competing priorities in a fast-paced environment.
* Previous experience in hospital, medical reception, or health fund administration is desirable.
* Knowledge of Meditech and/or Gentu systems is highly desirable.
* Proficiency in Microsoft Office, with accurate data entry and keyboard skills, is required.
* Strong attention to detail and organisational ability is essential.
* Excellent communication and interpersonal skills, both in person and over the phone, are necessary.
* The ability to work both independently and collaboratively as part of a supportive team is required.
* Experience in health fund billing is highly desirable.
About Us
We offer world-class facilities, including nine operating theatres, two cardiac catheter laboratories, a day surgery unit, an intensive care/coronary care unit, and a day therapy unit.
We are committed to delivering high-quality care under the guiding philosophy of "People Caring for People."
What's in it for you?
* Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs.
* Discounts: Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
* Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
* Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
Requirements
* A National Police check conducted within the previous 12 months is mandatory.
* According to the role, we may require a Working-With-Children check and proof of immunisation against infectious diseases.