- Supportive Team Culture
- Rapidly Growing Business
- Opportunities For Growth
Your new company
We're on the lookout for a proactive and detail-driven Customer Service, Admin & Office Clerk to join a busy support team based in Prestons. This is a energetic role where you'll be the go-to person for managing customer orders, coordinating logistics, and keeping everything running smoothly behind the scenes.
Your new role
- Enter and manage sales orders, purchase orders, invoicing, and transport
- Onboard new customers and provide them with relevant information
- Manage virtual ordering and SMS systems with the Sales Manager
- Call customers to take orders and promote products
- Handle data entry, invoicing, filing, and general admin tasks
- Liaise with despatch and logistics teams to coordinate deliveries
- Document processes and create guide booklets
- Follow up with customers via SMS, email, and phone
- Build weekly call logs and execute daily customer calls
- Respond to enquiries and resolve issues with internal teams
- Participate in team meetings, training, and process improvement projects
What you'll need to succeed
- Must have a minimum 2-3 years' experience in phone/email customer service, admin, or office support
- A positive, can-do attitude and a strong work ethic
- Excellent written and verbal communication skills
- Confidence using MYOB and Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Strong time management and attention to detail
- Ability to work well in a fast-paced team environment
- Experience in food or FMCG industries is a plus.
- Solid problem-solving and reconciliation skills
What you'll get in return
- Supportive team culture
- Opportunities for growth and development
- Work directly with decision-makers in a fast-growing business
- Monday-Friday 8am-4pm working hours
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to ************@hays.com.au, or call Courtney Ham on 02 8763 5*** now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
📌 Customer Service Specialist
🏢 Hays Recruitment
📍 Sydney