ICT Customer Support Specialist Role Overview
Join our ICT customer support team and contribute to providing high-quality IT services across multiple sites nationally. The ideal candidate will possess excellent communication skills, technical knowledge, and a strong passion for delivering exceptional support experiences.
In this role, you will be responsible for gathering user requirements through effective communication with clients via phone email or face-to-face interactions ensuring issues are resolved promptly efficiently You will also work closely with colleagues and stakeholders to ensure seamless IT operations.