**Job Title:** Maintenance Assessor
At our company, we're looking for a skilled Maintenance Assessor to join our team. As a key member of our construction division, you will be responsible for assessing and coordinating maintenance and service tasks for customers after they move into their new home.
Key Responsibilities:
* Assess maintenance and service requests via the Onsite Inspect app
* Communicate with customers and external service providers
* Manage customer expectations throughout the maintenance process
* Prepare maintenance notes, reports, and documentation
* Work closely with the Maintenance Manager and wider team
* Use systems such as Framework, DMS, Onsite Inspect, and WMS
* Source suitable contractors and monitor job costs
* Raise and approve purchase orders
* Make phone calls, send emails, and handle general admin tasks
Requirements:
We are looking for an individual with the following skills and qualifications:
* Cert III in Carpentry or Bricklaying (highly preferred)
* Cert IV in Building & Construction (or working towards)
* Strong understanding of NCC standards, tolerances, and the building process
* Good admin, computer, and communication skills
* Driver's licence + White Card + First Aid
What We Offer:
As a Maintenance Assessor, you will have the opportunity to work in a dynamic and supportive team environment. You will also have access to training and development opportunities to help you grow in your career.
What We Are Looking For:
We are looking for an individual who is reliable, positive, and able to take ownership of tasks. You should also have strong relationship-building skills with customers and contractors, as well as a collaborative approach to work.