* Located at Dubbbo's Iconic - Taronga Western Plains Zoo!
* Casual, Mon-Sun position
* TCSA Restaurant & Retail Employees Award, Duty Officer, $36.62 per hour + weekend penalties.
Step into a leadership role that blends hospitality excellence with purpose-driven work at Taronga Western Plains Zoo. As a Food & Beverage Supervisor, you'll deliver exceptional guest service, lead and train staff, and create memorable hospitality moments — all while championing sustainability and safety. This fast-paced, people-focused role places you at the heart of Taronga's mission to connect visitors with wildlife through world-class experiences.
About the Role...
Responsible for the day to day operations of the front of house restaurants and catering functions for Taronga Western Plains Zoo cafes, Function centre & restaurant providing and maintaining high quality customer service standards.
Key Accountabilities...
* Deliver the day to day operational customer service components of TWPZ's commercial operations.
* Assist in coordination, training and supervision of staff.
* Undertake general duties for both food and beverages
* Provide excellent customer service to visitors at all times and lead by example
About You...
We are looking for candidates that have:
* Hold a current NSW Drivers License or ability to have existing license formally recognised, including manual.
* Responsible Service of Alcohol (RSA) certification or the potential to obtain certification
* Hold and maintain a current paid NSW Working with Children Check at your own expense
* Current Senior First aid (or willingness to obtain) and ability to maintain this qualification at your own expense
Benefits...
Our employees enjoy generous employment conditions including some of the following:
* Flexible Hybrid work model - Taronga supports a blend of in-office, remote, and on-the-go workers!
* Complimentary family and friends passes across both Taronga's Sydney & Dubbo Zoo's
* Free onsite car parking, outside of peak periods
* A wide range of discounts on our award winning accommodation across both sites
* Discounted food and beverage purchases across the sites
* Discounted Fitness Passport
* We're a social team - there's always lots going on around the zoo that we get involved with!
* + more!
We Value Diversity...
Taronga is an equal opportunity employer, where we recognise the diversity of our workforce and community – be it on the basis of gender, age, culture, religion, language or personal circumstances.
Taronga is also committed to building on the perspectives, experience, knowledge and skills that this diversity brings to our organisation.
About Applying...
Please submit your resume and a cover letter of one page. You are also required to complete the two target questions as part of your application.
* Tell us about a time you supervised a small team in a café or function environment. What was your key role and responsibilities to ensure success?
* Tell us about your previous experience in Hospitality?
* What does guest experience mean to you?
* Please explain your availability across a 7 day week, including days, nights and weekends.
Applications Close: 11:59pm Tuesday 7 April 2026