Delivering exceptional customer experiences requires a unique blend of product knowledge, communication skills and empathy. As a Retail Sales Consultant you'll be the trusted expert who helps customers find tech solutions to enhance their telecommunications experience.
Key Responsibilities:
* Help customers identify products and services that meet their needs by asking insightful questions and listening actively.
* Stay up-to-date with the latest gadgets and services to provide expert advice and recommendations.
* Use consultative selling skills to meet and exceed sales targets and KPIs by understanding customer pain points and proposing relevant solutions.
* Work collaboratively with your team to create a welcoming environment that fosters open communication and mutual support.
Requirements:
* Excellent customer service skills with a focus on empathy and active listening.
* Strong product knowledge and ability to stay up-to-date with industry developments.
* Consultative selling skills with a focus on understanding customer needs and proposing relevant solutions.
* Collaboration and teamwork skills with a focus on creating a positive and inclusive work environment.
Benefits:
* A competitive salary and benefits package.
* Opportunities for career growth and professional development.
* A dynamic and supportive work environment.