Clerk Grade: 11/12
Employment Type: Temporary, Full-time until December 2027
We have dedicated office space in Sydney (McKell), Parramatta or Gosford with hybrid and flexible working conditions available.
The Long Service Corporation is a standalone agency within the Department of Customer Services that reports directly to the Managing Director of Service NSW whilst maintaining its executive agency status.
About the team
The Long Service Corporation (LSC) manages portable long service schemes for the building and construction industry and contract cleaning industry, and we are about to launch our third scheme for community services industry (CSI).
You'll be joining the newly established Digital and Program Delivery team in LSC. The team is leading the delivery of new portable long service leave schemes, including the development and rollout of the systems and processes needed to administer them. In addition, this team is also responsible for ongoing improvement initiatives ensuring our current schemes and systems continue to evolve and improve.
Your day-to-day:
- Developing and implementing strategies for continuous monitoring, evaluation, and improvement of project delivery, including risk and contingency management.
- Managing and developing project teams, guiding performance, and ensuring key milestones and outcomes are achieved within scope.
- Engaging with internal and external stakeholders, providing expert advice, managing communications, and ensuring project deliverables are met.
To be successful in this role you will demonstrate:
- Advanced project management skills, including the ability to lead complex projects, manage resources, budgets, and deliver outcomes on time and to quality standards.
- Strong communication, negotiation, and stakeholder management abilities, with a focus on building relationships and resolving issues effectively.
- Resilience and adaptability, remaining composed under pressure, welcoming challenges, and persisting through difficult issues.
- A commitment to customer service, using data to improve delivery and designing processes from the customer's perspective.
Does this sound like you?
If this role sounds like you, you can apply by clicking the button 'Apply Now' - it's a simple online process.
Salary Grade 11/12, with the base salary for this role starting
at 149,739 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please
contact Lauren Alcorn via
Visit the
Capability Application Tool to prepare for the recruitment process by accessing
practice application and interview questions based on the focus capabilities
listed in the role description.
Closing Date: Tuesday 17 February 2026 at 10am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives
you the opportunity to help improve government services and be part of reform that
benefits people across NSW. We are
focused on delivering excellent customer service, digital transformation, and
regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive
workplace
The
strength of our workforce lies in its diversity and embracing difference, while
the key to our success is leveraging the contributions of employees with
different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
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