Service Technician - Lismore Region NSW - Company Vehicle Provided
Join a Leading Global Healthcare Solutions Provider
Are you a hands-on technician who enjoys solving problems in the field and delivering outstanding customer service? Join a global healthcare organisation recognised as a Great Place to Work, while making a meaningful impact on patient care every day.
We are seeking an experienced Service Technician to join our high-performing NSW Service Team, supporting customers across Lismore and surrounding regional areas. Your work will ensure essential healthcare and mobility equipment remains safe, compliant, and fully operational.
About the Role
In this field-based position, you'll take ownership of servicing and maintaining a wide range of medical and patient-handling equipment. Key responsibilities include:
Performing repairs, maintenance, testing, and preventative servicing
Responding to breakdowns and providing timely technical support
Delivering high-quality service to aged care and acute care customers
Promoting service contracts and identifying local business opportunities
Completing accurate service documentation and compliance reporting
Managing spare parts and maintaining stock accuracy
Ensuring safety, compliance, and product integrity at all times
Travelling throughout the Lismore region and surrounding areas as required
About You
You're a technically skilled, customer-focused professional who enjoys working autonomously while being part of a supportive team. You'll bring:
Previous field service experience (healthcare or service-based industry preferred)
Strong fault-finding, diagnostic, and problem-solving skills
Commitment to delivering outstanding customer service
Ability to manage workloads, KPIs, and service targets effectively
Confidence using hand tools, power tools, and testing equipment
Comfortable using tablets/iPads and digital reporting systems
Excellent communication skills, professionalism, and a positive attitude
Current NSW Class C Driver's Licence
Why Join This Organisation?
Great Place to Work Certified
Company vehicle, tools, and equipment provided
Paid Parental Leave & Employee Assistance Program (EAP)
Reward & recognition programs
Ongoing technical training and career development pathways
Supportive, inclusive, and team-oriented culture
Competitive salary, bonus structure, and long-term job security
Diversity & Inclusion
We are committed to fostering a diverse and inclusive workplace. Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.
Pre-Employment Checks
Successful applicants will complete reference checks, a national police check, and a pre-employment medical, including drug and alcohol screening.
Desired Skills and Experience
Field service or technical maintenance experience, ideally in healthcare or equipment service
Fault-finding, diagnostic, and problem-solving skills
Strong customer service and relationship-building ability
Competence with hand tools, power tools, and testing equipment
Experience with tablets/iPads and digital reporting systems
Ability to work independently, manage workloads, and meet KPIs
Knowledge of compliance, safety, and equipment standards
Valid QLD/NSW Class C Driver's Licence