Position: Contract Administrator
Position Type: Full-Time
Salary: $75,000 to $95,000 plus superannuation per annum
Location: Adelaide SA 5000
Our client is a leading provider of cleaning services and we are looking for a Contract Administrator who can join their team in South Australia.
Key Responsibilities:
1. Liaising with Regional Manager on development of project plans, timelines, and budgets, and ensuring that all stakeholders are informed of the project's progress.
2. Address all requests and complaints received from clients. Complete the necessary documentation to process client requests at Head Office.
3. Be responsible for the day-to-day management and operation of the site/sites, including ensuring the service performance, and Company KPI’s, handling of complaints and dealing with employment related matters.
4. Be the first point of contact for clients and liaise with clients to build, maintain and enhance strong long-term relationships
5. Liaise with Regional Manager to establish the budgets for operations. Follow up the budget on a regular basis and make the necessary adjustments to existing contracts/client project.
6. Coordinating and allocating resources, including personnel, equipment, and materials, to ensure that they are used effectively and efficiently.
7. Monitor the quality of the job performed by the cleaning team and immediately addresses any problems
8. Engaging and managing stakeholders, including providing regular updates and addressing concerns or issues that arise during the project.
9. Administrate the provision of the necessary resources for an effective and efficient flow of the cleaning operation, including training of staff.
10. Ensure building data, such as waste figures, fault reporting etc. is accurate and relayed to Head Office in a timely manner for the production of monthly client reports.
11. Ensure quality assurance implement process improvements, and keep relevant policies, procedures, and resources up to date and available for relevant stakeholders.
12. Be responsible for ensuring the Company's WHS objectives and procedures are put into practice by the on-site staff and is responsible for providing suitable resources to ensure that an effective service is provided under safe conditions.
13. Hold contact with the Operations Manager to report general issues about the worksites, exchange feedback about problematic situations and areas of improvement.
Requirements:
1. Associate Degree, Advanced Diploma or Diploma in project management or business administration.
2. Minimum of 1-2 years of experience in similar role.
3. Proven experience, preferably within the Supply Chain & Logistics.
4. Excellent negotiation, communication, and interpersonal skills.
5. Familiarity with cleaning industry regulations, health and safety standards, and best practices.
6. Ability to work independently and manage multiple projects simultaneously.
The idea candidate will ideally
1. Have previous experience in the cleaning industry
2. Be a natural leader, to lead, motivate and support a team ranging from 70+ staff,
3. Have excellent time and operational management skills,
4. Be driven to keen to succeed in a fast-paced setting,
5. Be well organised, can forward plan and be flexible,
6. Have exceptional interpersonal skills,
7. Be experienced in managing budgets, forecasting & rostering,
8. Understand compliance and health and safety procedures,
9. Have intermediate to advanced computer skills.
📌 Contract Administrator
🏢 Job2Go
📍 Adelaide