Receptionist / Administration Assistant
Hourly Rate: $25–$30 per hour
A position for a Receptionist/Administration Assistant is now available at SportsCare Mawson, a multidisciplinary clinic offering physiotherapy, exercise physiology, hand therapy, and massage.
Our administration team is friendly, efficient, and busy. We pride ourselves on delivering an excellent customer experience while managing diaries for multiple professions across several sites.
Position Details
* Hours: 18–20 hours per week, Monday to Friday, plus some Saturday mornings.
* Flexibility: Ability to provide coverage for annual and sick leave at Mawson. Occasional casual shifts may also be required at our Barton clinic (Monday to Friday).
Key Responsibilities & Skills
We are seeking an administration team member who demonstrates:
* Exceptional customer service skills
* High-level computer literacy
* Professional communication across all clinic channels
* Experience processing payments (HICAPS and EFTPOS)
* A positive, proactive attitude
* Strong multitasking and prioritisation skills
* Team collaboration and initiative to work independently
Previous administration experience is beneficial and on-the-job training will be provided.
About You
If are someone who thrives in a busy, people‑focused environment and takes pride in creating a welcoming first impression for clients. You enjoy being the friendly face and voice of the clinic, and you understand the importance of professionalism in a healthcare setting.
We're looking for someone who is:
* Client‑focused: You genuinely care about people and go the extra mile to make their experience positive.
* Organised and adaptable: You can juggle multiple tasks, manage competing priorities, and remain calm under pressure.
* Tech‑savvy: You're confident with computers and quick to learn new systems, especially those used in healthcare administration.
* Team‑oriented: You enjoy working collaboratively, supporting colleagues, and contributing to a positive workplace culture.
* Proactive: You take initiative, anticipate needs, and solve problems without waiting to be asked.
* Reliable and flexible: You're committed to showing up for your team and willing to adjust your schedule to provide coverage when needed.
* Professional: You communicate clearly and respectfully with clients and colleagues, both in person and over the phone.
If you're motivated, approachable, and keen to be part of a supportive team that values both efficiency and care, we'd love to hear from you.
Application Process
Applications must be submitted through SEEK and include a cover letter addressing the following questions:
1. Why would you be a good fit for our team?
2. Why do you feel customer service is important in a healthcare setting?
3. Please confirm your availability to work Saturdays and provide coverage for sick/annual leave (non-ongoing).
Clinic Opening Hours
* Monday – Friday: 8.00am – 6.00pm
* Saturday: 8.00am – 12.00pm