About the Role
This is an exciting opportunity for someone looking to build on their existing customer service/sales experience.
Key responsibilities include:
* Managing customer enquiries via phone & email
* Processing quotes and orders for our Account customers
* Preparing reports & reviewing KPIs
* Maximising sales opportunities & working closely with our Account Managers
* General administration duties
You are a team player with an exceptional customer focus, strong attention to detail, and you thrive in a busy environment. You will be an enthusiastic and tenacious individual with the ability to provide customer solutions and exemplary service.
We seek a highly motivated and experienced individual who has:
* Experience in customer service and/or sales administration
* Excellent interpersonal skills and the ability to establish rapport
* Microsoft Office and SAP system experience is highly regarded
Key Benefits
Our employees enjoy access to a range of benefits, including:
* Generous parental leave: 20 weeks paid Primary Carer Leave and 3 weeks paid Partner Leave for those who have worked at the business for at least 12 months.
* Access to long service leave after 5 years: Employees who are not covered by an Enterprise Agreement can access accrued Long Service Leave (LSL) at the rate of 1.3 weeks per year of service after 5 years continuous service.
* Employee Benefits Program: Employee Added Extras (EAE), provides discounts for you and your friends and family on gift cards, shopping, groceries, home products, car rentals, holidays, recreation, and more.
* Recruitment referral awards: $1500 is awarded to eligible employees for referring friends or family to an open role if the candidate is successful.
Why Work Here?
We offer a dynamic environment built on three pillars that define our commitment to both our team and our industry.
Work with a greater purpose: Join us in the pursuit of a sustainable future as we progress our ambition to become carbon-neutral.
Work well - live better: We understand the importance of working in an environment which supports you to balance your personal and professional life.
Build your own future: Step into a culture where every day is an opportunity to grow, and where driving your own development is not just encouraged; it's expected.