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Job Description
Join a respected Federal Government department that plays a key role in shaping Australia’s financial wellbeing. Concentrix is offering a 100% work‑from‑home role delivering inbound voice services on behalf of a high‑visibility Federal Government Agency. Enjoy rewarding work by providing critical inbound voice services to everyday Australians.
Key Role Details
- Hourly rate of $26.70 + Super + Incentives
- Operational Hours: 7:00 am – 7:00 pm (AEST), Monday–Friday
- Full‑time only
- Location: Work from Home
- Initial equipment collection required in Adelaide, Brisbane, Melbourne, Parramatta, and Perth
- Successful applicants must be able to collect IT equipment from the above locations
- Register now for future intakes
Who are you?
- Australian Citizen, 18 years or older
- Minimum broadband: 50 Mbps download and 20 Mbps upload at home
- Passionate about customer service
- Eager to work towards goals and targets
- Confident and capable with computers and systems
- Existing experience within a contact centre environment – highly desirable
- Exceptional communication and interpersonal skills
What’s in it for you?
- Rotating roster – no weekend work
- A diverse and inclusive work environment
- Comprehensive paid training
- Development and career progression opportunities
- Structured support system for work‑from‑home success
- Concentrix calendar of engagement events
Application
Applicants must pass a police check and other pre‑employment checks, including a government clearance check.
APPLY NOW!
Concentrix is an equal prospect employer. Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.
Location: Australia, Work‑at‑Home South Australia
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