Job Description:
The key role of a Pre-sales Support Specialist is to develop and maintain expertise within our solution line.
This position plays a central part in the evolution of the technical expertise for the sales team, enabling them to leverage their field efforts more effectively.
The successful candidate will provide pre-sales support through in-depth customer needs analysis and product demonstrations.
They will work closely with internal business partners to gather and assess product needs in the marketplace.
Deliver online and face-to-face demonstrations to assist Business Development Managers and Relationship Managers in closing opportunities.
Maintain knowledge of industry trends associated with Regulatory Compliance portfolio.
Provide gap analysis for clients to assist their understanding of how our product is relevant.
Content creation with Channel Partners includes demonstration videos, webinars, and podcasts.
Attend fortnightly sales meetings and represent the solution line.
The ideal candidate will have demonstrated experience working in a risk and compliance function and presales and client management/customer success experience.
Excellent interpersonal and communication skills are essential, along with confidence in dealing with risk and compliance customers and other decision makers.
Key qualifications include:
* Demonstrated experience working in a risk and compliance function
* Presales and client management/customer success experience
* Excellent interpersonal and communication skills
Benefits include:
* Opportunity to work with a leading Regulatory Compliance portfolio
* Chance to develop and maintain expertise within the solution line
* Collaborative and dynamic work environment