About The Role
Join our Perth office in a full-time permanent role and deliver outstanding customer service every day.
Responsibilities
Provide excellent customer service by managing parts inquiries, requests, and quotes.
Handle phone services and ensure a professional customer experience.
Use APG systems to manage parts and inventory.
Address customer escalations and maintain order records.
Meet KPIs and focus on continuous improvement.
About You
Energetic team player.
Passionate about customers and service.
Experienced in customer service, with strong relationship-building skills (highly desirable).
A self-starter with a proactive, solutions-focused mindset.
Reliable, punctual, and a confident communicator.
Benefits
APG "Me" Day: a paid, flexible day for team members to use as they wish.
Paid parental leave: newly introduced for permanent employees.
Comprehensive training, support, and resources provided.
Business perks – exclusive discounts with retailers like Repco, NAPA, AMX, and Motion Industries.
Events – regular team catch-ups, monthly events, and annual awards.
Well-being – free, confidential Employee Assistance Program (EAP) for you and your family, including financial and legal counselling.
Diversity – a diverse team with varying ages, nationalities, abilities, and cultures.
Security – a 30-year strong and growing business.
Work Environment
Now is the perfect time to join our dynamic team as we focus on continuous improvement, technology, and safety.
We are driven to provide the best customer experience and need individuals to help us reach our goals.
It all starts with you.
Interested?
Please click on the "Apply" button and submit your resume and cover letter.
GPC Asia Pacific is an equal opportunity employer.
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