About the role
The Mater Outpatient service has an opportunity available for an experienced Senior Administration Officer to join our reception team on a permanent full-time basis, 38 hours per week.
Salary range: $ $44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits
What you'll be doing
This position will involve but not limited to:
* Providing Exceptional Customer Service to patients and clients
* Updating of Patient Demographics in IPM to ensure discharge documentation is up to date
* Processing patient transfers and discharges and the preparation of clinical forms
* Providing administrative support to clinical staff
* Maintain a high level of discretion and confidentiality, complying with administration, and financial policy and procedures, maintaining accurate, current, and accessible files, including maintenance of patient records for discharge
* Provide administrative assistance to other senior staff and others as requested
* Exercise judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined
About you
To be successful in this role, you will demonstrate:
* Experience in providing medical administration support would be an advantage
* The ability to utilise time management and organisational skills
* Accurate data entry
* Strong computer skills including competence in using Patient Administration systems (or the ability to quickly learn new systems)
* Excellent customer service and interpersonal communication skills
* Ability to organise and prioritise work effectively within a busy, fast-paced, demanding environment
Why join us?
Mater is Queensland's largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We're leaders in healthcare, education, fundraising & philanthropy and research — and it's our people who make the difference.
We're looking for passionate individuals to join our team and help shape the future of care. At Mater, you'll be part of a purpose-driven organisation that values innovation, compassion, and excellence.
* Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
* Grow your career with access to industry-leading training and professional development through Mater Education
* Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
* Access a range of health and wellbeing services with a corporate discount on private health insurance
* Exclusive discounts across dining, retail, travel, accommodation (just to name a few)
* Stay active with unlimited access to discounted gyms via the Fitness Passport program
* Convenient, discounted on-site parking
* Enjoy great food with reduced prices at our campus cafés and coffee spots
* Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team
Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER
Applications close on Sunday 22nd February 2026. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW
Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.
Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.
Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.
For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.