Gladstone Women's Health is a community-based not-for-profit established in 1992. Working across Central Queensland to strengthen safety, health and wellbeing for women, young people, families and communities through gender equity.
We are looking for a warm, organised and people-focused Receptionist to be the first point of contact for our Centre, someone who understands that how people are welcomed truly matters.
About the Role
This part time role (45hrs/fortnight) is the face and voice of Gladstone Women's Health, you'll play a critical role in shaping the experience of women, families and community members who connect with us. You'll support the smooth day-to-day operation of the office while ensuring everyone who walks through our doors is met with professionalism, care and respect.
This role suits someone who is calm under pressure, highly organised, and passionate about creating safe, welcoming environments.
In this role, you will:
* Welcome and assist visitors, creating a positive and professional first impression
* Manage incoming calls, enquiries, emails and correspondence with care and discretion
* Schedule appointments, meetings and calendars, ensuring smooth coordination
* Provide general administrative and office support to the team
* Assist with document preparation, records management and data integrity
* Maintain office systems, supplies and centre presentation
* Uphold confidentiality and professionalism at all times, particularly when working with sensitive information
About You
You're someone who enjoys helping others and takes pride in creating organised, welcoming spaces.
You bring:
* Strong customer service skills and a friendly, professional manner
* Excellent organisational skills and attention to detail
* The ability to manage competing priorities in a busy environment
* Confidence handling sensitive and confidential information
* A calm, respectful approach when engaging with people who may be distressed
* Intermediate Microsoft Office skills and the ability to learn new systems quickly
* Alignment with trauma-informed, values-led work
Experience in the not-for-profit or community services sector is highly regarded, but not essential.
Some of the reasons to work with us
We genuinely care about our people. When you join our team, you'll be supported, valued and trusted to do meaningful work.
We offer:
* Additional 3 days of gifted leave each year
* Salary packaging- up to $15,900 per year tax free, plus additional meal and entertainment option
* Regular supported supervision
* Ongoing professional development and growth opportunities
* A genuinely supportive, feminist and trauma-informed workplace culture
* A strong focus on reflection, wellbeing and sustainable practice
* An inclusive organisation that values diversity equity and lived experience
* Accessible, collaborative leadership that values innovation and learning
Requirements
* Current Queensland Driver's Licence
* Blue Card (Working with Children Check)
* Ability to undertake a National Police Check
* Right to work in Australia
To Apply
If you're looking for a role where your finance skills support meaningful, life-changing work and where balance and wellbeing truly matter, we'd love to hear from you.
All applications need to be submitted via Seek and to include:
* Your resume
* A short cover letter outlining your interest in the role and how your experience aligns.
Applications will be reviewed as they are received and interviews may take place prior to the closing of advertising.