Relationship Manager - Third Party Banking
Commonwealth Bank of Australia Eveleigh, Australia
Overview
Relationship Manager - Third Party Banking is a dedicated sales and service support role within the mortgage business placed with CommBank, via mortgage brokers. This is an on-the-road BDM role reporting to the State Sales Manager (NSW/ACT), focused on delivering superior service to a broker client base and driving profitable business by promoting CommBank home loans and banking products.
Responsibilities
Proactively develop your broker client base
Implement a regular client-call and visitation program
Lead, support, and demonstrate accountability for an aggregator relationship
Support our Platinum and Elite broker base
Use knowledge of CommBank's banking products to achieve sales and growth targets
Provide consistently accurate technical, loan structuring and policy support to brokers
Identify training and development needs and drive continuous improvement of brokers' knowledge and service standards
Take ownership of customer needs and identify appropriate service and product solutions
Maximise settlements and proactively resolve customer retention risks
Deliver presentations to client groups and participate in banking and related promotional events, while networking and managing relationships
Act as a change advocate by understanding regulatory initiatives and incorporating changes into broker education
Deliver exceptional customer service as reflected in survey results
Qualifications
Excellent industry knowledge of local and national housing and mortgage broker markets
Experience and knowledge of mortgage/lending products and services
Demonstrated ability in sales, business development and relationship management with robust communication skills
Commercial acumen and understanding of credit and risk policies
Current, non-restricted Australian driver's licence
Intermediate MS Excel skills and ability to perform statistical analysis (preferred)
Tertiary qualifications in a related business field (preferred)
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
We are aware of accessibility issues on this site; if you require additional support please contact HR Direct on.
Advertising End Date: 07/10/2025
More jobs From Commonwealth Bank of Australia
Boost your career
Find thousands of job opportunities by signing up to eFinancialCareers today.
#J-18808-Ljbffr
📌 Relationship Manager - Third Party Banking
🏢 Commbank
📍 Sydney