A Tourism Management Company seeks Contact Centre Consultants in Victoria for a remote full-time role.
Job Description:
We are seeking highly skilled professionals to handle inbound and outbound communications, providing exceptional customer service and managing bookings. This includes interacting with guests, resolving issues efficiently, and maintaining accurate records.
Key Skills and Qualifications:
To succeed in this role, you will need strong attention to detail, excellent communication skills, and experience in guest-facing positions. Solution-focused individuals who enjoy engaging with customers are ideal candidates.
Benefits:
This position offers a supportive and flexible workplace dedicated to diversity, with opportunities for growth and development. If you are looking for a challenging role that utilizes your skills and experience, we encourage you to apply.
About the Role:
In this dynamic and fast-paced environment, you will work closely with a team of professionals to deliver exceptional customer experiences. Your ability to multitask, prioritize tasks, and maintain a high level of professionalism under pressure will be essential to your success.
Requirements:
To be considered for this position, you must have:
* Strong communication and interpersonal skills
* Ability to work in a team environment
* Experience in guest-facing roles or similar
* High school diploma or equivalent required; degree preferred
How to Apply:
If you meet the above requirements and are interested in this opportunity, please submit your application.