About Us:
HBH Group is a Brisbane-based hospitality group operating a diverse portfolio of venues across the north-side of Brisbane.
From neighborhood favorites to destination venues we create spaces where people come together to eat drink celebrate and connect.
Our businesses are united by a shared commitment to quality consistency and genuine hospitality.
At HBH Group we invest in our people as much as we invest in our venues.
We foster a culture of respect accountability and continuous improvement supporting our teams with clear systems and opportunities for growth.
About the role:
The General Manager is responsible for the leadership performance and profitability of a portfolio of hospitality venues in Brisbane.
This senior role has full P&L accountability and oversees strategy operations guest experience people and compliance across all sites.
You'll be a hands-on commercial leader who can balance day-to-day operational excellence with long-term growth.
Key Responsibilities:
Strategy & Leadership
Set and execute the vision strategy and growth roadmap across venues
Lead and develop senior leaders driving accountability and performance
Establish group-wide goals and monitor results
Identify expansion opportunities refurbishments and new concepts
Financial & Commercial Management
Full P&L ownership across all venues
Budgeting forecasting and performance reporting
Drive revenue growth pricing promotions and cost control
Oversee procurement supplier negotiations and inventory management
Operations & Customer Experience
Ensure consistent service brand and guest experience standards
Oversee operational systems across FOH BOH events and F&B
Drive menu innovation concept refreshes and operational efficiencies
Manage capital works maintenance and asset improvements
People Compliance & Risk
Oversee recruitment performance management training and succession
Ensure compliance with employment law WHS licensing and food safety
Manage risk safety procedures audits and incident reporting
Stakeholder & Community Engagement
Represent the business with landlords regulators suppliers and partners
Report performance and insights
Skills & Qualifications Required:
5 years senior leadership experience in hospitality or multi-venue operations
Proven P&L management and strong commercial acumen
Hands-on operational background in F&B / hospitality
Proven ability to lead and develop large high-performing teams
Strong communication negotiation and stakeholder management skills
Solid understanding of compliance licensing and safety requirements
Flexible mobile and comfortable working across multiple venues
Desirable:
Experience scaling or launching hospitality venue
Knowledge of the Brisbane / Queensland market
Hospitality or business qualification
Perks and Benefits:
Flexible working hours:
Daily catered lunch and barista-made coffee
Brand-new custom-designed office
Regular team activities and social events
Ongoing training and professional development opportunities
Pre-Employment Requirements:
Verification of identity
Right to work documentation
Two or more references covering the last three years
Proof of highest level of education
Background Checks
If this sounds like the perfect role for you please submit a cover letter and resume outlining your relevant experience.
For any questions about the role please contact
No recruitment agencies please.
Required Experience: Manager
Key Skills: Culinary Experience, Restaurant Experience, Food Service, Hospitality Management, Hotel Experience, Hospitality Experience, Management Experience, Event Planning, Employment & Labor Law, Project Management Software, Customer relationship management, Restaurant Management
Employment Type: Full-Time
Experience: years
Vacancy: 1
Monthly Salary Salary: ***************
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