Career Opportunities: EL1 - IT Organisational Change Management Lead, ICT Capability Portfolio Management Branch (46326)
Requisition ID 46326 -Posted -$122,667 -$139,534 - Location of Position (1) - Ongoing - Full Time
EL1 - IT Organisational Change Management Lead, ICT Capability Portfolio Management Branch
Title:
EL1 - IT Organisational Change Management Lead, ICT Capability Portfolio Management Branch
Classification(s):
Employment Type:
Ongoing, Full Time
Business Division:
Information Technology
Branch / Section:
ICT Cap Port Mgmt, Organisation Change
Location:
Canberra ACT
Security Clearance:
Baseline Vetting
Job Reference No:
46326
Contact Officer:
Jessica Hudsonon 0 2 6136 6105 or
Closing Date:
11.59pm AEST, Sunday 18 May 2025
The department supports workplace diversity and values the contribution of people from diverse backgrounds. We encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people with cultural and linguistic diversity, and LGBTQIA+ people. The department is committed to achieving gender equality and, in particular, supporting women’s progression into senior leadership.
The opportunity we have available
Organised within the Chief Operating Officer Group within the department, Information Technology (IT) Division’s purpose is to connect people and technology, empowering the department to excel.
IT Division is responsible for the consolidated provision and support of stable and secure IT Systems, applications, and services to all department users across all States and Territories, including our Indian Ocean Territories and Norfolk Island, as well as supporting seven Ministerial offices, six Groups, and coordination with portfolio entities.
The division provides the digital collaboration and communications tools necessary to connect a geographically dispersed workforce and to optimise hybrid working arrangements. We manage industry and public facing digital systems, deliver desktop services to over 2,200 staff, support over 30 office locations across Australia and oversee the department’s cyber security capability.
The advertised position is our IT Organisational Change Management (OCM) lead, a recently established role that heads up our IT Organisation Change Management capability. The OCM team is key to ensuring the successful adoption of digital modernisation with minimal disruption to our department's business operations. It is critical to uplifting the change management and digital literacy of the division and department.
We are looking for motivated, innovative, and driven people to join our team as we progress a number of exciting IT modernisation activities that will transform the way we work and deliver IT services. This is a relatively new role for the division and the successful candidate will have the opportunity to continue to build a capability that will be at the forefront of our modernisation, with plenty of scope to make it your own.
What will you do?
As the IT Organisational Change Management lead for the division, you'll be at the helm of helping the department to leverage new technologies, ensuring staff are prepared and supported through the technology uplift journey, advocating for end users, and ensuring staff get the most out of the available technology. Your key responsibilities will include:
* Strategic planning and management for the OCM team, including workload and resource management, contributing to building the division's organisational change management capability by establishing processes and continuous improvement.
* Providing direction, coaching, and mentoring to team members, leaders, and staff in change management.
* Overseeing, planning, and implementing organisational change management activities for our digital projects and monitoring their success.
* Registering, tracking, and coordinating changes across IT and cyber security. This includes maintaining a portfolio view of change, providing advice on change risks, and supporting integrated planning and delivery of changes.
* Coordinating and aligning change activities with the enterprise change management office to avoid change collision/fatigue across the department.
* Representing IT and security changes at a range of internal forums.
* Overseeing communication activities across the division ensuring messaging is cohesive and aligned to the division's change strategy.
While experience in organisational change management is essential, our ideal candidate will be passionate about contemporary technology and working with end users to support people to get the most out of our technology tools.
In this role, you will be supported to build change management skills through learning and development opportunities and working alongside leading industry product and customer experience teams.
Who are we looking for?
The successful candidate for this position will be able to demonstrate their capability against the Executive level 1 Work level standards.
Our ideal candidate sets and translates vision into tangible actions, leads and inspires a connected and innovative team, influences stakeholders, resolves complex issues and delivers outstanding digital and end user services. You should be solutions focused, proactive, flexible and agile. We are looking for candidates who can demonstrate an ability to:
* Think strategically, evaluating complex information from a variety of sources to make connections and sound decisions exercising good judgement.
* Build and lead a team in a dynamic environment and achieve quality outcomes that are aligned to stakeholder and organisational needs.
* Inspire and drive innovation through identifying opportunities for change and improvement across ways the division and our services.
* Contribute to building a positive and healthy team culture in the division, leading by example and mentoring emerging leaders
* Develop and maintain productive working relationships with key stakeholders including colleagues across the division, IT executives, staff in the department, and industry partners.
* Build and lead a team in a dynamic environment and achieve quality outcomes that are aligned to stakeholder and organisational needs.
* Communicate effectively, both written and verbal, to build consensus and influence decision making among internal and external stakeholders.
* Have a growth mindset with a willingness to continue to learn, develop, and foster an environment for team members to do the same.
Organisational change management qualifications are desirable but not mandatory.
RecruitAbility minimum requirements
Minimum requirements for this role include:
* Demonstrated skills and experience in organisational change management roles and/or relevant certifications.
* Proven leadership skills and the ability to effectively coordinate work ensuring high quality and timely outcomes.
* Ability to provide a strategic level of specialist, professional and/or technical subject matter expertise.
* Excellent written and interpersonal communication skills, including strong attention to detail.
* Ability to provide timely and concise advice to inform and support executive decision making.
* Ability to establish and maintain key strategic relationships with a broad range of stakeholders.
RecruitAbility is a scheme which aims to attract and develop applicants with disability and also facilitate cultural changes in selection panels and agency recruitment.
Job applicants with disability who met the requirements are advanced to the next stage of the selection process:
* Opt into the scheme
* Declare they have a disability, and
* Meet the minimum requirements of a vacancy advertised in the scheme
We are dedicated to fostering personal and professional development, empowering individuals to set goals, acquire new skills, and cultivate unique qualities that define who they are. We believe that this not only leads to a more fulfilling and happier life but also enhances the overall quality of our work. Some of the benefits we offer include:
Access to our study Assistance Program that provides paid leave and financial support for you to undertake courses of study that contribute to the improvements of your professional skills and knowledge relevant to our work and broader Australian Public Service.
Through our investment in learning and development opportunities, and a positive performance culture, we provide diverse career pathways for our people to enable their mobility and adapt in a rapidly changing world.
Improve your leadership skills, through the department’s Professional Coaching Scheme and tailored leadership opportunities for staff member
We offer generous leave entitlements of 20 days personal circumstances leave per year, with one month’s accrual of leave credited on commencement and 150 hours of paid annual leave (based on a full-time employee), plus a range of other miscellaneous leave options to support you.
Join our department and embark on a journey of growth, fulfillment, and well-being. Experience personal and professional development, prioritise your health, and be part of a vibrant and positive culture that empowers individuals and drives exceptional performance.
Eligibility requirements
Employment with the Department of Infrastructure,Transport, Regional Development, Communications and the Arts is subject to conditions prescribed within the Public Service Act 1999 including:
Citizenship: candidates must be an Australian citizen at the time of submitting your application.
Health Assessment : The preferred applicant may be required to undergo a medical examination conducted by the department’s preferred medical provider.
Security Clearance : The successful candidate must be able to obtain and/or maintain a security clearance atBaselineLevel. You must be willing to disclose all relevant and required information. You must have lived in Australia, or have a checkable background, for at least the preceding five years for Baseline Vetting clearances. More information on the security clearance vetting process is available on the Australian Government Security Vetting Agency (AGSVA) website .
How to apply
Applications for this opportunity close at 11.59pm AEST, Sunday 18 May 2025 .
In applying for this position, you are not required to address individual selection criteria. Rather, you should provide a statement in PDF format of no more than 2 pages outlining your background, capabilities and experiences, and how these align with the advertised role. You should also provide a tailored CV, in PDF format no more than 3 pages. The capabilities and behaviours required to be successful for this role are identified in the ‘Who are we looking for’ section.
Your application should be received through the department’s online recruitment system. Applications via Indeed will not be accepted.
If you experience any issues with the system please contact the recruitment team on 02 6136 8989 or via email at to discuss an alternative way to submit your application.
Please advise the contact officer if you require reasonable adjustments throughout the recruitment process. The department is committed to the accessibility of our systems. If you identify as someone with disability and you require accessibility assistance or more information, please email
Timeline and assessment
A selection panel will be established to assess your suitability against the advertised role.
If a merit pool is established it will be valid for 18 months from date it first appeared in the APS Gazette.
Anticipated timeline for recruitment milestone dates:
Applications open: 2/5/25
Application shortlisting: 21/5/25
Further assessments: 28/5/25
Offers and announcements: 13/6/25
The above is indicative only, please reach out to the contact person if you have any questions on the recruitment process or timeframes.
Your application will be assessed against the requirements of the job and the Work level standards. Once the entire applicant pool has been assessed, the panel will create a shortlist of applicants. If your application is shortlisted, you may be asked to undertake further assessment, this may include work sample testing, interviews, and reference checks.
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