Love sales? Great with people? Ready to turn online chats into unforgettable customer moments – all from the comfort of home?
We’re looking for a passionate Virtual Sales Associate to join our remote team at Michael Hill. In this part-time role (20 hours/week), you’ll connect with customers via live chat and virtual appointments, helping them find the perfect piece while delivering a premium online experience. You’ll earn $28/hour plus bonus potential, and we’ll provide the tech you need to shine.
You’ll be rostered into one of the following shifts:
- VSA 1 : Monday to Friday, 7:00 am – 11:00 am AEST
- VSA 2 : Wednesday to Sunday, 7:00 am – 11:00 am AEST
Flexibility is key – you must be available to work any day from Monday to Sunday, and at any time between 7:00 am and 9:00 pm AEST, based on customer demand.
Why You’ll Love Working With Us
- Competitive Pay – $28/hour + monthly bonus potential
- Remote Flexibility – Work from anywhere in Australia
- Exclusive Discounts – Special pricing on our beautiful jewellery
- Supportive Culture – Celebrate wins and grow together
- Career Development – Ongoing training and growth opportunities
What You’ll Be Doing
- Engage customers via live chat and virtual appointments
- Recommend products using the Michael Hill Selling System
- Convert enquiries into sales and meet performance targets
- Deliver exceptional service and a premium online experience
- Collaborate with the team and contribute to shared goals
What You’ll Bring
- Retail experience with premium brands (jewellery, fashion, beauty, lifestyle)
- Robust communication and sales skills
- Tech-savvy and confident navigating backend systems (Powerfront experience a plus)
- A customer-first mindset and professional presentation
- Flexibility to work across a 7-day roster and varying hours
- An existing WFH setup with a monitor – we’ll provide a laptop, keyboard, and headset to support your setup
Ready to Shine?
Apply now and help us create unforgettable moments – virtually.
About Michael Hill
In 1979, Sir Michael Hill and his wife Christine opened their first jewellery store with a simple yet groundbreaking vision: to make fine jewellery accessible to everybody. Over 43 Years later, Michael Hill has more than 280 stores in three countries. We remain committed to creating quality jewellery for our customers to cherish for a lifetime.
A commitment to craftsmanship and quality has always been at the core of Michael Hill. As we continue to create new and diverse collections for our customers to love, our jewellery will always be made with a focus on quality, responsibility, and authenticity.
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📌 Virtual Sales Associate
🏢 Michael Hill Jeweller
📍 Toowoomba