GP HVAC Group is seeking a driven and customer-focused Counter Sales / Warehouse professional to join our team in Pakenham. This is a hands-on role combining front counter sales with warehouse operations, supporting our valued trade customers in the gas and HVAC supply industry.
About the Role
You'll be the face of our business, assisting trade customers at the counter while also ensuring smooth day-to-day warehouse operations. This is a fast-paced, team-oriented environment where no two days are the same.
Key Responsibilities
* Provide outstanding service to trade customers at the counter
* Process sales orders, quotes, and invoices accurately
* Pick, pack, and dispatch orders efficiently
* Receive and manage incoming stock
* Maintain a clean, organised, and safe warehouse
* Work collaboratively with the team to meet daily operational goals
About You
* Previous experience in counter sales, warehousing, or trade supply (HVAC/plumbing/gas highly regarded)
* Strong customer service and communication skills
* Reliable, motivated, and able to work in a fast-paced environment
* Good attention to detail and organisational skills
* Forklift licence (or willingness to obtain) is an advantage
* Basic computer skills for order processing
What We Offer
* Stable, full-time position
* Supportive team environment
* Ongoing training and development
* Opportunity to grow within a well-established industry business
* Competitive salary based on experience
About Us
GP HVAC Group is a trusted supplier in the HVAC and gas industry, known for quality products and exceptional customer service. We pride ourselves on building strong relationships with our trade customers and delivering reliable solutions.