Job Title: Front Desk Associate
We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate.
The successful candidate will serve as the welcoming face of our establishment, ensuring a positive and professional experience for every client. They will be the initial point of contact for understanding and addressing clients' needs, equipped with excellent listening skills and a focus on recommending high-quality skin and treatments that best suit our clients' interests.
This role offers an ideal entry point for recent beauty graduates aspiring to kickstart their careers in the medical-grade sector of the beauty industry, with comprehensive training provided.
* Key Responsibilities:
* Provide exceptional customer service, ensuring a positive and professional experience for all clients.
* Recommend high-quality skin and treatments based on clients' needs and preferences.
* Process sales and re-booking clients using Zenoti.
* Handle incoming calls with professional and friendly phone etiquette.
* Be flexible in scheduling, including availability for late nights and weekend shifts.
Benefits and Opportunities:
We offer competitive compensation, lucrative commission and bonuses, generous product and treatment incentives, and access to exclusive Corporate Partnerships designed to support your health and wellbeing.
We understand the needs of both our clients and our team, with a collective 25 years of combined experience across our group. We are committed to providing a supportive and rewarding work environment that enables our employees to achieve both personal and professional success.