$35 – $45 per hour Depending on experienceJoin Our Team as an Admin Manager/Customer Service Manager!Full-Time or Permanent Part-Time (Flexible, including school hours)Are you an experienced administrative professional with strong leadership and customer service skills? We’re looking for a proactive, detail-oriented Admin & Customer Service Manager to help lead our office operations and deliver high-quality service to our valued clients. This is a key role in a growing business, with flexibility to suit your lifestyle.Why Join Us?Supportive and dynamic team culture where your ideas are valuedFlexible working arrangements, including school hours for the right candidateOpportunities for professional development and career progressionBe part of a high-performing, fast-growing industry with national backingHelp shape systems and processes during an exciting phase of growthYour Key ResponsibilitiesOversee day-to-day administrative operations to ensure smooth workflowLead and support the admin team, building a culture of high performanceManage scheduling, job bookings, and field team dispatchMaintain accurate records, document control, and reporting systemsRespond to customer inquiries via phone and email in a professional and friendly mannerSupport senior management with business administration and workflow improvementsContribute to budgeting, invoicing, and expense management in coordination with our finance systems (e.g., Xero)Assist with marketing tasks including basic social media updates and Google profile managementDrive improvements in efficiency and customer experience through proactive problem-solvingWhat We’re Looking ForPrevious experience in administration, customer service, or office managementStrong leadership skills and the ability to build a positive, productive team cultureExcellent organisation, time management, and problem-solving abilitiesConfident communication skills (verbal and written)Proficiency in Microsoft Office and other admin tools (experience with ServiceM8 or Xero is a bonus!)A proactive mindset and a “can-do” attitude – this is the number one attribute we’re looking for!Ready to Make an Impact?If you’re looking for a role where you can lead, grow, and contribute to a high-quality local business, we’d love to hear from you. Apply now and tell us why you're the right fit for our team.
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