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Subject matter expert

Brisbane
DLA Piper
Posted: 13 December
Offer description

Overview

Join DLA Piper's APAC Shared Services team and step into a dynamic, rewarding career in the legal sector. We have redefined E‑Billing by challenging the status quo and investing in the future of our people. This is your chance to make an impact in a role where ownership and innovation drive success across our international firm.

As part of the Global Service Center's (GSC) Finance function, you will be at the heart of our operations, enabling Fee Earners and Partners to focus on delivering exceptional client service. Your expertise will ensure accuracy, compliance, and efficiency in E‑Billing processes across APAC.


Main duties and responsibilities

* Act as the APAC lead for E‑Billing systems, processes, and compliance.
* Manage the full E‑Billing lifecycle: validation, submission, troubleshooting, and reconciliation.
* Work closely with platform's support teams and client contacts to troubleshoot and resolve submission issues across invoices, budgets, accruals, and timekeeper rates, ensuring accurate and timely processing.
* Maintain and optimise platform configurations and client profiles.
* Analyse performance data to improve processes and reduce rejections.
* Drive automation and standardisation initiatives.
* Support client onboarding and deliver training to stakeholders.
* Collaborate with internal teams to ensure smooth operations and resolve complex issues.
* Liaise with vendors and client finance teams to resolve escalations.
* Contribute to strategic projects and system upgrades.


About you

* Extensive E‑Billing and finance experience in professional services or legal environments.
* Strong knowledge of E‑Billing platforms (including but not limited to TyMetrix, Legal Tracker, Collaborati).
* Advanced proficiency in financial systems (SAP, Elite 3E, or Aderant) and Excel.
* Excellent analytical, problem‑solving, and communication skills.
* Proven ability to lead process improvements and cross‑functional projects.
* Strategic thinker, detail‑oriented, and adaptable in a fast‑paced environment.


About us

We're a global law firm helping our clients achieve their goals wherever they do business. Our pursuit of innovation has transformed our delivery of legal services. With offices in the Americas, Europe, the Middle East, Africa and Asia Pacific, we deliver exceptional outcomes on cross-border projects, critical transactions and high‑stakes disputes.

At DLA Piper, we understand that inclusion is not a one-size-fits-all concept. We embrace and celebrate the range of perspectives, backgrounds and experiences that each individual brings to our firm. By fostering a culture that welcomes and appreciates all aspects of our individuality, we ensure that everyone has the opportunity to succeed.

Our commitment to inclusion and positive social impact enables us to provide exceptional service to our clients and communities, while nurturing a unique and inclusive culture for all our people. We welcome the unique contribution that you will bring to our firm and actively encourage applications from all talented people – however your talent is packaged, whatever your background or circumstance and regardless of how you identify.

We are committed to being accessible and accommodating any reasonable adjustments needed throughout the recruitment process to ensure an inclusive experience for all. If you need any support or adjustments, please let us know.

Where local legislation permits, we will conduct relevant pre‑engagement screening checks prior to your first day.


Equal Opportunity Employer

We welcome the unique contribution that you will bring to our firm and actively encourage applications from all talented people – however your talent is packaged, whatever your background or circumstance and regardless of how you identify.

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