Employment type: Temporary full-time position until 3 Jul 2026 with possibility of extension Location: Flexible/hybrid working arrangements available across NSW, with some travel to Sydney metro locations required from time to time Grade: DCS Clerk Grade 11/12 Salary Range : $149,739 - $173,174 p.a. base salary dependent on experience, plus 11.5% superannuation. The opportunity We are now inviting applications for the opportunity of Principal Agreements Manager for Government Technology Platforms (GTP), within Digital NSW. GTP works closely with other public sector agencies, with a vision to be the state's trusted partner to enable accessible and secure digital platforms and services for the people and businesses of NSW. The Partnerships & Engagement (P&E) Directorate serves as the stakeholder entry point for GTP, supporting agency relationships throughout digital delivery and ensuring commercial outcomes. In this role, you will lead a 12-month program focused on maturing and embedding inter-agency and inter-state agreements that support good governance, commercial requirements, and provide partners clarity on roles and responsibilities as part of our digital delivery. You will comfortably engage and influence various stakeholders, including executives, to manage expectations, achieve supportive outcomes, and establish a sustainable model for inter-agency agreements. What you will bring to this role · Demonstrated experience in building mutually beneficial partnerships across a complex landscape that maximises shared value for stakeholders and government, with a strong focus on inter-agency collaboration · Proven experience in a public sector environment supporting agreement and contract functions, ensuring compliance with terms and conditions, service specific terms and negotiating beneficial terms with other government partners · Knowledge of governance frameworks that guide digital delivery processes, ensuring adherence to best practices and regulatory requirements. · Knowledge and experience in agile operating environments, preferably Scaled Agile Framework (SAFe) · Understanding of digital delivery supply chains, enabling effective agreement structures that support digital product delivery from inception to completion Essential requirements · Proven experience in agreement management and inter-agency collaboration · Excellent communication, negotiation, and stakeholder management skills · Strong understanding of governance frameworks within an agile digital delivery environment · Ability to manage competing demands and prioritise tasks effectively AI Statement The NSW Government is committed to ensuring the safe, ethical, and responsible deployment of AI across NSW. Please review the NSW Government Generative AI basic guidance here https://www.digital.nsw.gov.au/policy/artificial-intelligence/generative-ai-basic-guidance GTP embraces the use of AI to enhance productivity and creativity. In the Assignment to Role process, AI tools should be used solely for drafting and planning purposes, final submitted applications need to be your own work and reflective of your personal experience. Salary Grade 11/12 with the base salary for this role starting at 149,739 base plus superannuation Click Here to access the Role Description. For enquiries relating to recruitment please contact Swathy Mohan via swathy.mohan2@customerservice.nsw.gov.au. For enquiries about the role, please contact Amber Pathak via Amber.Pathak@customerservice.nsw.gov.au. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: 09:59 am, 25 Jul 2025 Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact swathy.mohan2@customerservice.nsw.gov.au or 02 9494 8351. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process