One Senior IT Continuity Lead Service Management OfficerOne Senior IT Continuity Lead Service Management Officer1 week ago Be among the first 25 applicantsMust be Australian CitizenJob detailsIT Service Continuity LeadThe Service Continuity Lead will support the ongoing development, testing and uplift of the department’s IT service continuity (ITSCM) framework, strengthening organisational resilience and ensuring critical business functions can be restored to an acceptance level of service after a disruption. This role will collaborate with internal and external service providers to ensure continuity across the department’s business services and assure that continuity is being designed into systems, processes and ways of working.Responsibilities IncludeKey duties and responsibilitiesContribute to the development of service continuity and recovery plans, driving consistency and improving the quality of continuity planning.Collaborate with stakeholders to identify ICT services and systems that support critical business processes.Work with the business continuity team to support business impact analysis (BIA) and the assessment of risks.Maintain and improve the Key Business Services (KBS) listContribute to the planning, design and co-ordination of DRP testing working alongside Service Owners and stakeholders to ensure the appropriate governance of the ITSCM framework.Ensure the appropriate governance of the ITSCM framework.Strengthen our service resilience culture through education of stakeholders.Provision of status reports to the fortnightly service continuity working group and monthly governance forum.CriteriaThe buyer has specified that each candidate must provide a one page pitch to address all criteria specified. This is equal to 5000 characters.Essential CriteriaITIL Certification and a strong understanding of service levels.Minimum 5 years’ experience in service continuity and disaster recovery (DR) within a medium/large organisation ICT environment.Experience in service continuity and DR planning and testingStrong stakeholder management skills to foster collaboration across business and technology teams.Extensive understanding, and ability in applying recognised industry toolsets and frameworks associated with business continuity management such as ISO 22301 Business Continuity Management; Protective Security Policy Framework (PSPF) etc.Ability to implement new procedures and processes to improve efficienciesDesirable criteriaDemonstrated ability to engage, influence, and present to executives.A strong commitment to learning, continuous improvement, and a passion for service continuity and DR.Experience with working with governance, risk and compliance systems and tools.A solid grasp of IT governance, cybersecurity, risk, and compliance.RequirementsKey Questions To Be Answered By CandidateOutline your knowledge and experience with VMware virtualisation and automationOutline your knowledge and experience with Windows Server technologies and/or Linux technologies(provide examples)Outline your knowledge of and understanding for managing a Storage Area Network, CommVault and Veeam backup and recovery productsOutline your experience working under and ITIL frameworkOutline your knowledge and experience with cyber security (provide examples of toolsets utilised)Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Powerdata Group Consulting by 2xGet notified about new Senior Information Technology Manager jobs in Darwin City, Northern Territory, Australia.We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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