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Are you a payroll specialist who thrives on accuracy, compliance, and complex Awards? We're looking for an experienced Senior Payroll Officer to join our team at Minor DKL Food Group, supporting our multi‐entity, multi‐site operations with expert payroll delivery and governance.
This is a hands‐on senior payroll role for someone who enjoys owning payroll end‐to‐end, acting as the go‐to subject‐matter expert, and working closely with HR and Finance to ensure compliant, accurate, and efficient payroll outcomes.
Who are we?
Minor DKL Food Group is a leading Australian retail food franchisor and the Australian subsidiary of the Thai‐listed Minor International PCL. With brands including The Coffee Club and Veneziano Coffee, and boasting over 400 stores across 11 countries, our network employs more than 5,000 people.
For 35 years, The Coffee Club has been an iconic & beloved staple in Australia. The Coffee Club was built on a foundation of family, friends, and meeting customer needs. We're more than just a café; we've created a space that's casual yet sophisticated, stylish yet affordable. Today, we're one of the world's largest Australian café chains, serving millions of loyal customers.
What is the role?
Reporting to the HR Manager, the Senior Payroll Officer is responsible for the accurate and compliant delivery of end‐to‐end payroll across multiple entities. This role operates as the organisation's senior payroll subject‐matter expert, ensuring legislative, Award, and Enterprise Agreement compliance while maintaining strong payroll governance, system integrity, and audit readiness.
Key responsibilities include:
* Processing end‐to‐end payroll (weekly and fortnightly) for salaried and Award‐based employees using Employment Hero
* Maintaining payroll and HRIS data including commencements, terminations, pay changes, allowances, and adjustments
* Reviewing, validating, and reconciling timesheets and time & attendance data for Award compliance
* Interpreting and applying the Restaurant Industry Award, Fast Food Industry Award, Enterprise Agreements, and NES
* Managing complex payroll matters including back pay, corrections, terminations, redundancies, and compliance escalations
* Preparing and lodging STP, PAYG, superannuation, payroll tax, and workers compensation reporting
* Completing payroll reconciliations, journals, leave balances, and general ledger interfaces in collaboration with Finance
* Managing payroll queries and providing timely, accurate support to stores and Support Office
* Maintaining audit‐ready payroll documentation and supporting internal and external audits
* Acting as the payroll SME for system configuration, enhancements, integrations, and troubleshooting
* Identifying opportunities to improve payroll processes, controls, and operational efficiency
* Providing payroll reporting, insights, and labour cost analysis to HR, Finance, and senior leadership
* Supporting payroll‐related compliance reviews and internal store audits
Who are we looking for?
You're a detail‐driven payroll professional who enjoys working in a fast‐paced, multi‐site environment and takes pride in getting payroll right.
You will bring:
* 5-7 years of end‐to‐end payroll experience across multi‐entity or multi‐site organisations
* Strong knowledge of Australian payroll legislation, Fair Work, NES, STP, superannuation, and payroll tax
* Demonstrated capability interpreting Industrial Awards and Enterprise Agreements (Restaurant and Fast Food Industry Awards preferred)
* High proficiency with payroll systems (Employment Hero experience highly regarded)
* Strong reconciliation, reporting, and payroll data analysis skills
* Exceptional attention to detail and a strong compliance mindset
* Ability to manage complex payroll issues, deadlines, and sensitive information with discretion
* Strong stakeholder engagement skills and the ability to collaborate effectively with HR, Finance, and operations
Why should you come work for us?
We're proud of our collaborative, high‐energy workplace where expertise is valued, ideas are welcomed, and people genuinely support one another.
Working from our modern Southbank office, close to public transport and great local amenities
A supportive team environment with strong collaboration across HR, Payroll, and Finance
Flexible working arrangements to support work‐life balance
A range of employee benefits including employer‐funded paid parental leave, purchased annual leave, and access to subsidised training and development programs
Barista‐quality coffee every day
If you're ready to contribute your skills and passion to our team, we want to hear from you!
To apply, please submit your CV/ Resume addressing your suitability for the role.
Hit the Apply Now button!
If you are successful in the initial screening process, we will contact you to discuss the role further.
Applicant Questions
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* How much notice are you required to give your current employer?
* What is your expected annual base salary?
About Minor International PCL (MINT)
Minor International PCL (MINT) is the parent company of Minor DKL Food Group. Founded in 1978 with a single beachfront resort in Thailand, MINT is now one of Asia's largest hospitality and leisure companies, with over 1500 restaurants, 250 retail trading outlets and 110 hotels and resorts in 33 markets from Africa to Australia, boasting brands such as The Coffee Club, Sizzler, Dairy Queen, Burger King, Anantara, Four Seasons and Marriott.
The intrinsic motivation across all MINT businesses is the belief that "brands do not build people, people build brands". A successful brand is a direct reflection on the expertise and hard work of the people in the group who have built the brands into being market leaders, through initiative, focus and passion.
It is this cultural focus and strategic leadership that is destined to empower all prospective franchisees with the business nous and stability to continue on the Minor DKL journey, and become successful in their own right.
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