Disability Support Worker – Team Leader Opportunities
About the Role
As a Disability Support Worker, you will support participants to live independently, build skills, and engage in their community. We offer flexible shifts across in-home care, community access, personal care, capacity building, and transport.
We are currently recruiting for:
• Support Workers
• Team Leader
Please indicate your preference during the recruitment process.
Responsibilities:
• Assist clients with daily living activities such as personal care, meal preparation, and household
tasks
• Support individuals in accessing community activities, employment opportunities, and social events
• Foster a supportive and inclusive environment that promotes independence, well-being, quality of life and self-determination
• Provide emotional support and companionship to clients
• Help clients with mobility and transportation needs
• Assist with medication and monitor health conditions
• Develop and implement individualized care plans
• Collaborate with healthcare professionals and family members to ensure the best possible care for clients
• Uphold professional boundaries, privacy, and safety standards
• Maintain accurate records and documentation
Additional Responsibilities for Team Leader:
• Provide day-to-day leadership, supervision, and support to a team of Disability Support Workers
• Coordinate staff schedules, allocate shifts, and manage workload distribution
• Conduct regular team meetings, supervision sessions, and performance check-ins
• Support staff with training needs, capability development, and adherence to organisational standards
• Assist with onboarding and mentoring new team members
• Oversee the delivery of person-centred supports that promote independence, well-being, and quality of life
• Ensure clients receive services aligned with their goals, NDIS plans, and individual support needs
• Respond to client enquiries, concerns, and feedback in a timely and professional manner
• Support staff to manage complex behaviours, risk situations, and changes in client needs
• Coordinate and review individual care/support plans in collaboration with clients, families, and professionals
• Ensure all support services comply with the NDIS Practice Standards, organisational policies, and relevant legislation
• Maintain accurate incident reports, progress notes, and documentation
• Monitor and maintain risk assessments, behaviour support plans, and support strategies
• Assist with audits, quality assurance activities, and continuous improvement initiatives
• Collaborate with internal and external stakeholders including healthcare providers, allied professionals, and family members
Requirements
• Experience working in disability support or a related field
• Strong interpersonal and communication skills
• Empathy, patience, and a genuine desire to make a positive difference in the lives of others
• Ability to work collaboratively as part of a team
• Willingness to undergo relevant training and development opportunities
• Experience working with individuals with disabilities
• Compassionate and patient demeanor
• Ability to handle challenging behaviors and situations
• Knowledge of disability rights and advocacy
• Understanding of NDIS requirements, safeguarding, and person-centred practice
• Unrestricted driver’s license
• Reliable and comprehensively insured vehicle
• Smart Phone
Additional Requirements for Team Leader
• Demonstrated leadership experience (formal or informal), ideally in the disability or community sector
• Ability to lead, motivate, and support a diverse team
• Problem-solving skills and the ability to manage challenging behaviours and situations
Essentials
• This is a risk-assessed role and requires the following checks, clearances and training (or willingness to obtain):
• NDIS Worker Screening Check
• Working with Children Check
• Recent National Police Check (no more than 12 weeks old)
• First Aid and CPR Certificate
• Manual Handling Certificate
• All mandatory NDIS training modules
Qualifications
• Certification in disability support or related field preferred
• Certificate IV in Disability, Community Services, or equivalent (highly regarded)
• Additional leadership or supervisory training (desirable for team leader role)
Benefits
• Flexible working hours
• Opportunities for professional development and career progression
• Supportive team environment
• Make a meaningful contribution to the lives of individuals with disabilities
• Competitive pay under the SCHADS Award + penalties, travel, and allowances
How to Apply
Click Apply Now and include your resume.
In your cover letter or application questions, please state which level you are interested in:
• Support Worker
• Team Leader
We look forward to hearing from you!