About the team
Our Indigenous Customer Assistance Line (ICAL) is the first of its type for banking in Australia. Our team was developed to provide a relevant banking service for our remote Indigenous customers in far North QLD and surrounding islands, NT, WA & far North SA to assist them with managing their money. ICAL is run by a dedicated team that can respond to specific needs of our remote customers. When you break it down, your job will genuinely make a difference to the wellbeing of Indigenous Australians.
Hours of the roles
Role 1
Weds to Friday 1230pm - 8pm
Saturday 10am - 2pm
Role 2
Monday 1230pm - 8pm
Wed & Thur 2pm - 8pm
Friday 1230pm - 8pm
Role 3
Monday 1230pm - 8pm
Tuesday 1pm - 8pm
Wednesday 2pm - 8pm
Friday 1230pm - 8pm
Internal candidates the role will be a 12 month secondment
External candidates the role will be a 12 month fixed term contract
This role is working from home with one day a fortnight in an office.
This role is available for candidates from all states.
We are open during Public Holidays. We will have our team work those days on a rotating basis
Your responsibilities
In this role you’ll build and maintain positive relationships with Indigenous customers and communities. Ensuring mob have access to the