Job Description
The Network Engineer is responsible for the support, maintenance, and enhancement of network infrastructure, systems, and designs in a period of technological change. You will contribute to incident and request management, proactive network monitoring, and contributing to network security.
You will utilize your knowledge and experience to assist the Commission in driving network stability, support, and opportunities to improve. Contributing to incident and request management, proactive monitoring, and project work, supporting and improving the experience for a rapidly growing, geographically diverse workforce.
Additionally, you will work closely with the infrastructure manager to manage our network hardware lifecycles and contribute to research and selection of new hardware when replacing outdated or retired components, as well as setting up new equipment at various sites across the country.
Position Duties
* Contribute to the investigation, diagnosis, and resolution of network problems and provide advice on preventative strategies.
* Under broad direction to perform and achieve complex network engineering work.
* Work independently with the opportunity for reasonable autonomy and accountability for the achievement of outcomes of their work.
* Highlight perceived security risks to managers.
* Identify areas of risk and review the adequacy and effectiveness of the Commission's approach to risk in the use of ICT and offer appropriate suggestions to address the risk.
* Exercise both initiative and judgement in the interpretation of policy and in the application of practices and procedures.
* Produce concise technical systems documentation and knowledge artefacts supporting design and operational continuity.
* Liaise with internal and external agencies, including providers in relation to the design, delivery, and support of network communications infrastructure.
* Assist in the maintenance of customer satisfaction and good relationships with providers.
* Input on system availability, capacity planning, usability, and performance management
* Input on technical roadmaps and service improvement activities
* Advise on best practice implementation and security compliance of the Network Infrastructure