**Unlock Your Career Potential as a Service Advisor**
In this dynamic and customer-focused role, you will be the first point of contact for our service guests, ensuring a seamless and positive experience from check-in to vehicle collection.
We are seeking an experienced and professional Service Advisor who can provide exceptional service, communicate effectively, and work collaboratively with our team.
* Greet and assist guests: Provide a warm welcome, answer queries, and handle bookings efficiently.
* Prepare repair orders: Communicate work required to guests, and ensure all necessary documentation is accurate and up-to-date.
* Liaise with technicians: Provide timely updates on vehicle status, ensuring guests are informed every step of the way.
* Maintain clear communication: Keep guests informed throughout the process, addressing any concerns or issues promptly.
* Upsell additional services: Offer relevant services, ensuring all work is authorized and completed to the highest standard.
What We're Looking For
* Previous experience: A minimum of 2 years' experience in a Service Advisor or customer service role (automotive industry preferred).
* Strong communication skills: Excellent interpersonal and communication skills, with the ability to manage multiple tasks under pressure.
* Professional attitude: High level of professionalism, attention to detail, and a commitment to delivering exceptional service.
* Current driver's license: Must hold a current driver's license, with a clean driving record.
* Flexible working hours: Availability to work a Monday to Friday roster, with occasional Saturdays.
About Us
We are a high-performing dealership committed to delivering exceptional service. Our efficient operations and strong team culture make us an attractive workplace for those who value their career development and enjoy working in a supportive environment.
Eager to learn and grow with us? Apply now!
We are an equal opportunity employer, welcoming applications from diverse candidates who share our values and passion for delivering exceptional service.