Be part of a company that is one of a kind in its culture, spirit and passion.
Join a proud & growing team that offers quality, hassle free & affordable travel experiences.
The Opportunity
We are looking for our next Business Analyst to join our Delivery team, who will be responsible for documenting and supporting the success of TripADeal products
The successful incumbent will support the product and work with the business to ensure the right features are being documented to meet requirements as well as understand the business operation and to assist throughout product delivery.
Organisational Structure
You'll report to our Delivery Manager in a permanent full-time position, working 100% onsite from our Byron Bay HeadQuarters with ability to work from the Gold Coast 1-2 days per week, Monday to Friday, 8-4pm or 9-5pm - you choose
A Day in the Life
Work in an Agile environment and continuously review the business needs, define priorities, outline milestones and deliverables, and identify opportunities and risks
Support discovery sessions, scoping sessions, project updates, change management, post-delivery updates, and performance reporting
User acceptance testing (UAT) including walking key business users through the solution
Develop business and system requirements to align with the needs of the business
Support impacted stakeholders throughout the implementation phase of the project through various Change Management activities including the development of User Guides, communications and other artefacts to assist end-users for go-live
Develop project documentation such as project plans, contributing to project status meetings
Work with project teams and stakeholders to develop clear delivery plans and support them accordingly
Collaborate with cross-functional teams and be responsible for managing key product requirements, work and processes
To be a Front Running Candidate
Tertiary qualifications in Business or a related discipline, or equivalent demonstrated experience
3+ years of demonstrated experience as a Business Analyst
Experienced in Agile methodology
Experience in the delivery of agile projects and programs in the digital space
Excellent communication skills with the ability to engage, influence, and inspire stakeholders to drive collaboration and alignment
Strong ability to support project teams including building engagement and collaboration
Imagination and strong communication skills are needed to ensure new product ideas and features are created in a way that provides the best user experience to users
Balance of technical knowledge and business acumen
Proactive self-starter with excellent project management skills and the ability to manage multiple tasks effectively
Organised with the ability to prioritise and manage workload
Ability to maintain strict confidentiality at all times
Be a logical, systematic thinker with the ability to pick up technical details quickly
Have an understanding of business processes in order to produce documentation quickly
Working knowledge of a CMS such as Salesforce is preferred
The successful candidate will be required to undergo a Qantas background check
Why TripADeal?
Competitive salary package
Learn, develop and advance your career within TripADeal
Fun, casual working environment, where shoes are optional
Staff travel discounts
Employee Assistance Program
$1,040 per annum of subsidised gym memberships
Regular social get togethers
Savings and discounts on groceries, electronics and homewares
Volunteer leave as part of giving back to the local community
Generous parental leave support program
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Working with TripADeal
OurCore Belief
Travel is an experience that should be enjoyed by everyone and we're proud to make it an affordable option for all.
Everyday is different here.
From dealing with on tour emergencies, to booking customers on bucketlist package holidays.
It's so good to learn new things about countries I haven't been to or would have never thought of travelling to.
There's always something new to experience here
I started as a travel consultant less than a year ago, TripADeal has given me the opportunity to learn from other departments, take on new exciting tasks, and develop into a leadership role
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