Field Service Specialist
This is a critical role responsible for delivering exceptional service to both internal and external customers.
Key Responsibilities:
* Install and maintain equipment with a strong focus on quality and attention to detail, adhering to company standards and customer requirements.
* Perform regular maintenance in accordance with company protocols and customer needs.
* Respond promptly to customer requests, repairing equipment as required while meeting contract timelines and customer expectations.
* Ensure timely completion of all Field Modification Instructions (FMI's).
* Notify senior team members of any challenges or concerns that may impact response time objectives.
Essential Skills & Qualifications:
* Technical proficiency in medical imaging/medical diagnostic products.
* Prior experience working on cyclotron systems is highly desirable.
* Familiarity with CT, PET, Nuclear Medicine or Xray technologies would be an asset.
* Educational background in Electronic/ Electrical Engineering, Electronics Technician or equivalent electrical trade.
* Relevant licenses, certifications, and qualifications as per Federal or State regulations.
The ideal candidate will possess a strong commitment to delivering high-quality service and a passion for working with medical technology. They should also exhibit excellent communication and interpersonal skills, with the ability to work effectively within a team environment.
Benefits & Perks:
This role involves occasional business travel, but relocation assistance is not provided.