Why You’ll Love This Role
* Drive strategies that connect, retain, and grow a vibrant business community.
* Deliver the Chamber’s flagship Business Excellence Awards and a dynamic calendar of networking and learning events.
* Combine creativity, business development, and stakeholder engagement to elevate member experiences and revenue outcomes.
About the Role
Searson Buck is proud to be partnering with The Launceston Chamber of Commerce and are seeking a dynamic and detail‑oriented Director of Member Services to lead the delivery of exceptional member experiences through their event program. This includes planning, coordinating, and executing the Chamber’s signature event—the Business Excellence Awards—alongside a diverse range of networking sessions, workshops, and seminars. Reporting to the CEO, you’ll integrate their member strategy with event delivery, ensuring every interaction strengthens engagement, fosters advocacy, and creates value for their members. This is a hands‑on role with a strong business development focus, ideal for someone who thrives on building relationships and delivering impactful outcomes through a commercial lens.
Key Responsibilities
* Member Engagement: Develop and implement strategies to retain and grow membership, foster two‑way communication, and share valuable insights.
* Event Leadership: Plan and execute high‑quality events, from concept to completion, including logistics, budgets, and on‑site management.
* Stakeholder Partnerships: Build strong relationships with sponsors, members, and community leaders to secure support and enhance event success.
* Marketing & Promotion: Drive event attendance and engagement through creative campaigns across digital and traditional channels.
* Awards Management: Oversee the nomination and judging process for the Business Excellence Awards, ensuring transparency and excellence.
* Continuous Improvement: Evaluate event outcomes, report on performance, and innovate to deliver even greater member value.
What We’re Looking For
* Proven experience in event management, stakeholder engagement, and marketing.
* Strong project management skills with exceptional attention to detail.
* Ability to build relationships and secure sponsorships.
* Creative thinker with a passion for delivering memorable experiences.
Benefits
* Flexible working arrangements.
* Professional development opportunities.
* Networking with influential business leaders.
* Opportunity to shape the future of Northern Tasmania’s business community.
Ready to create exceptional experiences?
Apply by Friday, 9 January 2026.
Send your resume and cover letter to *******@searsonbuck.com.au or call Susan Renton on 0438 078 *** for a confidential discussion
#J-18808-Ljbffr