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Outside school hours care / childcare - service manager (program manager)

Permanent
TeamKids
USD 83,000 a year
Posted: 7 March
Offer description

Program Manager Full-Time | Hands-On Leadership | Ready for a Challenge? TeamKids is looking to recruit a remarkable Program Manager ready to take the next step in their career! We have a full-time leadership opportunity at Ripley Valley in a large, vibrant service that’s full of potential and ready for the right person to lead it forward. Why You’ll Love This Role Head Office and Regional Management support that allows you to focus on creating a truly exceptional experience for kids (less admin to deal with!) A unique opportunity to coach, guide and uplift a strong on-site leadership team, share your experience with up coming OSHC professionals Engage with a large, national, peer network to share ideas and deliver outstanding programs Flexibility with block shifts and admin time outside contact hours About the role As Program Manager, you’ll work closely with a dedicated on-site leadership team, including a full-time Director of Service and a 2IC. At our service, your leadership isn’t from behind a desk, it’s on the floor, in ratio, side by side with your team. This is a hands-on role where you’ll provide daily coaching, guidance, and practical support. You’ll be a familiar, trusted face for families and children, while also being the steady presence that ensures everything runs smoothly. Think of yourself as the captain of the ship, steering the course, supporting your crew, and ensuring everyone arrives safely and smiling. You’ll be responsible for: Actively supporting and guiding your team during contact hours Building strong relationships with children, families, and school leaders. Overseeing all communication with families and the school. Overseeing environment setup and ensuring engaging, inclusive programming Uplifting and training your team to build consistency and confidence Embedding routines and structures that create calm, predictable, and positive experiences Maintaining high standards of safety, compliance, and quality Ripley Valley is a large program with space to grow, and we’re looking for a leader who’s ready to grow with it. Overseeing all day-to-day operations across Before, After, and Vacation Care Supporting and coaching a structured leadership team Embedding strong routines, building systems, and guiding culture Driving quality programming, compliance, and family engagement Building exceptional relationships with children, families, school leaders and your team Resourcing and delivering a fun, inclusive, high-quality experience for all children Your role is to coach and guide them on the floor, lead with confidence, and build strong routines, systems and team culture. You’ll play a key role in shaping a consistent and high-performing team. You’ll work shifts that will include in-ratio contact hours, with admin time scheduled outside of contact hours. You’ll Be Perfect for This Role If You’re… A big kid at heart who thrives in a lively, fast-paced environment A natural leader and coach, who communicates confidently with kids, families and principals alike Experienced in OSHC or large early childhood settings, with strong management skills Skilled at behaviour guidance, routine building, and staff development Calm, proactive, and ready to take ownership of your service Passionate about creating meaningful and fun experiences for children every day What You’ll Need: First Aid, CPR, Asthma & Anaphylaxis certification (or willingness to obtain) Minimum 2 years’ experience in an OSHC or education leadership role ✅ The Perks ✅ 95% off TeamKids care for your own children 15% ECEC Grant Access to discounts across retail, gym, fuel, tech and more Ongoing leadership mentoring and professional development Flexible block shifts and supportive work-life balance Be part of a warm, values-driven culture and an experienced national network This is a fantastic opportunity for someone who’s ready to lead a large service, uplift a team, and make a genuine impact every day. Sound like you? Apply now, we can’t wait to hear from you. At TeamKids, the safety and well-being of children is our highest priority. As part of our recruitment process, we carry out thorough background checks, reference checks, and screening to ensure all potential employees are committed to safeguarding children and have no history of behaviour that could compromise their safety. We are proud to be an Equal Employment Opportunity employer, and we are committed to ensuring the safety of all children in our care. This means at TeamKids we are passionate about equality and diversity, we value every individual, we passionately protect and ensure every child’s safety, and are always seeking to be better and do better than yesterday. Come join Our Team as a Program Manager!

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Home > Jobs > Outside School Hours Care / Childcare - Service Manager (Program Manager)

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