**Job description**
**About Us**
At the Brisbane Headache and Migraine Clinic/M Physio we are the leaders in the treatment and management of headache and migraine conditions.
The company has a great team culture, full of fun and bubbly personalities who support one another to deliver professional results for our patients.
**Award Winning Clinic**
Our company is composed of award-winning clinics committed to delivering the highest quality of care and expert advice to all our patients.
The company has been featured on Channel 7, 9 and 10 News multiple times, the Courier Mail and ABC news radio, just to name a few.
Awards include the following:
- 2022 Top 5 Physiotherapists in Australia at the Australian Allied Health Awards
- 2018 Finalist in the Optus Health Business Service of The Year
- 2016-2020Finalist in the Australian Small Business Championships Award
- 2017 Finalist for the HESTA Primary Healthcare Awards
- 2016 Winner in the Lord Mayors Multicultural Businessperson of the Year
**About The Role**
We are seeking an Allied Health Receptionist/Administration Assistant who will work in a casual role predominantly in our Sunnybank Hills clinic and on occasion at our Spring Hill clinic (if required).
The position requires availability primarily on Fridays and Saturdays, with an expected workload of between 5 to 15 hours weekly.
This is a diverse role where you will be dealing directly with patients, third-party organisations and expert clinicians on our team. Outstanding verbal and written communication skills and a can-do attitude are essential, as is the ability to work well in a team environment.
As an Allied Health Receptionist/Administration Assistant some of your tasks will be:
- Providing excellent customer service and demonstrating confident communication skills over the phone, online and in person;
- Competently assisting in the daily operations of a busy clinic, supporting the clinicians, practice manager and patients;
- Converting phone one online enquiries into bookings and following up opportunities.
**Skills & Experience**:
Previous experience as an receptionist or in a customer service role is highly advantageous, but not essential.
The Brisbane Headache and Migraine Clinic/M Physio is a fast-paced environment and we require someone who is capable of prioritising and multi-tasking.
We need someone who is a problem solver and takes initiative with a great work ethic and a can-do attitude to look after our patients and the company.
**How We Look After Our Team**:
- **Events** - All clinics shut down on a quarterly basis for a fun get-together, with an inspiring speaker for personal and professional growth, followed by a goal-setting workshop, and finishing it off with a fun social night out activity + dinner.
- **Amazing friendly team** - Fun, dynamic and social team with regular get-togethers.
- **Supportive Management**:
- Ongoing dedicated mentoring.
- **Career development** - Opportunity for career growth through our career development program.
- **Work-Life balance flexibility** - With time off over Christmas.
- **Free on-site parking** at both our Brisbane locations.
**Job Type**: Casual
**Salary**: $27.00 - $41.00 per hour
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- SUNNYBANK HILLS, QLD 4109: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Front desk: 1 year (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person