About our role:
Reporting to the Customer Director – Independents, the National Account Manager is responsible for the management and growth of the commercial relationships in Metcash and across the Independent Grocery channel for the achievement of the set financial, category, strategic, marketing and sales plans and objectives across the Beverages & Milk portfolio in Independents. This role is open to applicants located in Brisbane, Melbourne, Perth, Sydney, and Adelaide.
Responsibilities include:
* Direct management of the Beverages & Milk portfolio in Metcash and act as the Senior point of contact for those state based Independent MSOs which are not defined as a strategic MSO group who are managed by the State KAMs
* Day to day responsibility for the account management of Western Australia & South Australian
* Develop and execute tailored strategies for single-site operators in each state.
* Foster a culture that enhances alignment between Lactalis Key Account Managers (KAMs) and the field team. In collaboration with field management, design and implement effective tools to drive distribution, growth, and efficient in-store process management for KAMs.
* Achieve Market Share, Volume/2 Net and Marginal Contribution budgets as specified in the business operating plan, whilst maintaining trade and promotional spend in line with budgeted rates.
* Develop and execute a Metcash annual joint business plan that is aligned to the Metcash Category businesses
* Lead and conduct joint planning meetings with Metcash as a catalyst to build future opportunities aligned to the category vision and growth drivers that will be part of the Joint Business Plan
* Secure Metcash acceptance of Lactalis NPD and ensure required information is loaded to ensure hosting at store level.
* Liaise with Marketing, Customer Marketing and Demand Planning on sales related issues in terms of product development, launch timing/details and major customer requirements and activations.
* Lead and manage the process for relevant tenders working closely with Finance and Customer Innovation teams to meet customer timelines and win/retain business as determined by the SBU Management Team
* Consensus Forecasting for Metcash Warehouse lines including promotional forecasting to ensure the accuracy of forward forecast
* Manage the commercial execution of Independent Grocery including pricing maintenance, claims reconciliation, management of promotional monies (including Case Deal,Coop and TDF/BDF) and developing sales gap closure activities to deliver the commercial KPIs
* Coach, manage and develop the State Key Account Manager that report into this position and support them to build and execute growth based joint business plans with retailers at state level.
* Complete necessary reporting responsibilities in a timely manner - including relevant commentary on results
About you:
* Hold a bachelor’s degree in business, marketing or related fields
* Proven experience with field sales operation, category, space management, supply chain and or inventory previously.
* High level of computer literacy in Microsoft Office, Aztec, & SAP
* Exposure to competitive Environment knowledge – Category & Channel
* Advanced Data Analysis & Understanding
Our story:
Ours is a STORY of a family business created by the Besnier Family in 1933 and is today the worlds’ No. 1 dairy company. We are 85,000 loyal team members working across 100 countries and together we create the #LactalisExperience.
Lactalis Australia’s iconic and heritage brands are our PASSION, providing quality and nutritious products for all Australians. We are humble, proud and resilient. We care for our employees, land, farmers and consumers, which is our driving purpose to ensure a responsible and sustainable dairy industry.
We take pride in developing our internal talent and encourage entrepreneurship by bringing together pragmatic and tenacious personalities. Our accountability ensures we have ownership within our roles and with our EXPERTISE and dairy “know how”, sets us apart.
Lactalis is a supporter of reducing barriers that exist due to traditional working practices and therefore flexible work arrangements will be considered for this role.
We are an equal opportunity employer and we encourage applications from people regardless of gender, ethnicity, religious beliefs or ability.
If you are ready to join the #LactalisExperience Apply now!