Job Description
Agfa Digital Radiology Solutions excels in medical imaging, setting the standards for safety, productivity, clinical value, and cost. Become part of the global transformation as fundamental changes in global healthcare are taking place. We are well‐placed to exploit the opportunities at hand. We offer you a dynamic environment that builds on our unique expertise in medical imaging and our decade‐long presence in the worldwide market.
Our business provides multiple opportunities to develop your strengths – it is yours to grab them!
We have an exciting opportunity for a Key Account Manager to join a dedicated team who are committed to delivering superior Imaging solutions to the healthcare sector in Australia.
Based in Sydney and reporting to the General Manager Oceania, your role will be selling the Agfa Digital Radiology products across the Imaging portfolio to achieve the allocated budget for the assigned territory. Deliver sales success through the development of new opportunities and maintenance of existing business through the successful sales of Agfa Digital Radiology solutions. This role includes Key Account Management responsibilities for Corporate radiology and Public Health accounts.
Key Responsibilities
* Serve as the customer's single point of contact for Agfa products, services, technical issues, and supply issues.
* Achieve assigned sales and profitability goals for Agfa products and services.
* Grow/maintain existing customers while driving new business with non‐Agfa accounts which include hospitals, government facilities, imaging centres, physician practices, etc.
* Responsible for customer satisfaction and identifying/employing Agfa resources to quickly resolve customer concerns.
* Develop/present/execute solutions to migrate existing customers from analog to digital at the customer's pace; identify/engage resources at strategic times during the transition plan.
* Drive/manage relationships within the industry, including professional societies, distributors, OEMs, etc.
* Develop key account‐specific business plans to increase revenues.
* Generate and act upon leads.
* Regularly update Customer Sales Tool.
Required Competencies and Skills
* Demonstrated ability to sell capital equipment within the Healthcare sector.
* Ability to sell concepts and solutions in addition to products and services; must possess executive skills.
* Continuous learning orientation; keeps abreast of new and emerging technologies and markets.
* Innovative, creative, and resilient – willing to take risks.
* Ability to gain respect through credibility, reputation, and technical/business expertise.
* Excellent written and verbal communication skills, as well as presentation skills.
* Strong change management skills as a change agent/facilitator. Strong influential/persuasion skills.
* Consultancy skills to develop solutions from conceptual ideas.
* Proactive, self‐starter, action oriented, results oriented.
* Ability to travel depending upon geographic, business, or customer needs.
* Must have legal entitlement to permanently live and work in Australia.
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