Full Time: Optical Dispenser – Customer Service Champion
832 Military Road, Australia | Posted on 04/10/2025
Smart Vision Optometry
is a leading optometry group dedicated to delivering advanced, personalised vision care through the principles of
Smart Vision Behavioural Optometry
.
With a focus on holistic eye health and vision development, Smart Vision Optometry provides comprehensive services that go far beyond standard eye testing, including the provision of high-end luxury boutique handmade eyewear.
Founded by
Gary Rodney
, a Master of Optometry, Behavioural Optometrist, and
Fellow of the International Academy of Orthokeratology and Myopia Control (FIAOMC)
, Smart Vision Optometry brings over 30 years of clinical experience and innovation to every patient interaction.
The group is renowned for its pioneering approach to
myopia control
,
orthokeratology
, and
vision therapy
, particularly for children and those with complex visual needs.
Operating from two key locations —
Eyes InDesign Bondi
and
Smart Vision Optometry Sydney
— the practice delivers evidence-based, patient-centred care for families, children, students, and professionals alike.
Our Mission
To empower lives through better vision by addressing not just how well our patients see, but how they
use
their vision in everyday life — at school, at work, in sports, and beyond.
Job Description
High-end Retail Professional
Full-time or Part-time
Smart Vision Optometry - Mosman and Bondi Beach
An amazing opportunity to be part of a growing boutique optometry practices located in Sydney's Bondi Beach and Mosman.
Smart Vision Optometry are a global leader in vision wellness programs and sought after high-end fashion eyewear.
No previous optical experience necessary.
Requirements
About you
You are a passionate retail professional with exceptional attention to detail and an effervescentpersonality.
You value authenticity and joy in all that you do with a nurturing and supportive nature, along with:
Retail and leadership experience
Well groomed
Ability to travel between our Mosman and Bondi Beach practices
Multi-tasking and prioritising abilities
Social media and online marketing skills
Dedicated to ensuring presentation of both practice and team to reflect our superb customer service
Must be an Australian Permanent resident
Skills and Attributes
The ability to build on and improve contact with our patient base
Front office administration including phone answering and appointment booking
Overseeing all internal and external communications for the practices
An interest in fashion and style
Optical dispensing qualifications will be highly regarded
What makes us unique
No late nights or Sundays
Flexibility with full-time or part-time available
We encourage taking the time to provide personalised service rather than pressure sales targets
Creative marketing strategies of social media, window displays and in store events
Our practices provide a unique, boutique specialty experience allowing you to broaden your niche skillset
What we expect from you
Be willing and available to greet patients and visitors in a bright, friendly manner and promptly attend to their needs.
Efficiently make and follow-up appointment bookings with patients.
Enjoy delivering exceptional patient service over the phone and face-to-face that will delight at every moment of choice.
Have an affinity to work with kids and families and WOW them with Vision Care and service.
Be a team player and assist other members when required and work with other practices in the group.
Be willing to attend training courses when required.
Finally, your vision reflects Smart Vision's ability to transform people's lives and see their eyes light up with excitement.
It is important for you to believe in our unique methods and proven wellness treatment programs that we provide our patients.
If you can already see yourself as a part of our growing team apply now
Application Pro Tip:
If you are super keen to get to the head of the list, please send a short video taken on your phone of you selling yourself and telling us why we should hire you above all others.
The right candidate shall expect:
A full-time equivalent package up to $115k is achievable after trial period and certain KPI's are achieved;
Fully funded 12 month Dispensing course (if required); and
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