Job Title: Data Center Operations Trainee
">
Description:
">
">
* The selected candidate will assist in the management of contractors, sub-contractors and vendors to ensure all work performed aligns with established practices and local legislation.
">
* Maintenance of performance benchmarks, analysis, and report preparation on critical facility infrastructure operations and maintenance.
">
* Generate Change Management requests and Incident Management tickets for designated personnel as directed.
">
* Assist in learning and contributing to documentation relevant to business and facility operations.
">
* Support installation of racks and provision of power/cooling within constraints.
">
* Participate in routine maintenance and emergency services on critical systems such as switchgear, generators, UPS systems, etc.
">
* Assist in design, implementation, commissioning, and build-out of new facilities.
">
* Manage Facility assets and provide infrastructure and inventory asset management as directed.
">
* May participate in Construction and Operational Meetings as required.
">
* Assist in Work Order compliance and review of contractual SLAs.
">
* Interface with Infra Ops teams for day-to-day operational requirements.
">
* Resolve any infrastructure engineering or services issue.
">
* Deliver exceptional customer service and satisfaction.
">
* Meet daily hours of operation, shift, and on-call requirements for response during shift rotations.
">
">
Key Responsibilities:
">
">
* Assist in managing contractors, sub-contractors, and vendors.
">
* Maintain performance benchmarks and analyze data.
">
* Generate Change Management requests and Incident Management tickets.
">
* Learn and contribute to documentation.
">
* Support rack installation and power/cooling provision.
">
* Participate in routine maintenance and emergency services.
">
* Assist in design, implementation, and build-out of new facilities.
">
* Manage Facility assets and provide infrastructure and inventory asset management.
">
* May participate in Construction and Operational Meetings.
">
* Assist in Work Order compliance and review of contractual SLAs.
">
* Interface with Infra Ops teams.
">
* Resolve infrastructure engineering or services issues.
">
* Deliver exceptional customer service.
">
* Meet daily hours of operation, shift, and on-call requirements.
">
">
Required Skills and Qualifications:
">
">
* Interest in maintaining a Data Center or Critical space facility.
">
* Facilities Management mindset.
">
* Ability to prioritize in complex, fast-paced environments.
">
* Physical Security protocol awareness.
">
* Computer literate, confident with Office Suite.
">
* Ability to lift rack equipment and work in cramped spaces or elevated locations.
">
">
Benefits:
">
This role offers a unique opportunity to develop skills and knowledge in Data Center Operations. The selected candidate will have the chance to work with experienced professionals and contribute to the success of our team.
">
Our inclusive culture empowers employees to deliver the best results for our customers. If you have a disability and need a workplace accommodation, please contact us.
"]},